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Privacy and notification preferences

Privacy and notification preferences

You can configure privacy and notification preferences from within the FortiAnalyzer Cloud instance.

To access your privacy and notification preferences, click your user account dropdown from the FortiAnalyzer Cloud toolbar and click Privacy & Notification.

In Privacy & Notifications, you can configure the following:

Access Settings

Access settings determine what level of access Fortinet's cloud operation team has in order to diagnose and perform maintenance on your cloud instance. The following access levels are available:

Service Maintenance (Recommended)

Fortinet's cloud operation team can access diagnostic data and perform maintenance operations on your cloud instance. However, they only have access to system-level data and do not access personal data like logs, reports, or device configurations. This level ensures the smooth operation of services.

This is the default level of access.

Full Access Fortinet personnel can access your account with full privileges for support services, including personal data such as logs, reports, and device configurations for troubleshooting.
No Access

The most restrictive control, where Fortinet personnel has no access to your cloud instance. With no access, the cloud operation team cannot access diagnostic data or perform maintenance tasks, and the smooth operation of the service cannot be guaranteed when this level is selected.

Select your preferred access level and click OK.

FortiAnalyzer Cloud records changes to access settings in the Event Log.

Email Notifications

Email notification preferences can be configured through your FortiAnalyzer instance.

To configure email notification preference:
  1. Select your account dropdown from the FortiAnalyzer Cloud toolbar.

  2. Select Privacy & Notifications.

  3. Click the add icon in the Email Notification section to configure new email notification preferences.

  4. Configure the following:

    Status Toggle the notification preference on or off. Notifications are only sent when the status of the notification preference is enabled.
    Name Enter a name for the notification preference.
    Trigger Select a trigger condition from the dropdown menu.
    Email Recipients Click to add at least one email recipient. You can select IAM/Sub users from the populated list or click the Email Address tab to add additional emails.
    Description Add an optional description.

    Action

    You can use the action field to delete a notification preference or create additional notifications preferences.

  5. Click OK.

FortiAnalyzer Cloud records changes to email notification preferences in the Event Log.

Privacy and notification preferences

Privacy and notification preferences

You can configure privacy and notification preferences from within the FortiAnalyzer Cloud instance.

To access your privacy and notification preferences, click your user account dropdown from the FortiAnalyzer Cloud toolbar and click Privacy & Notification.

In Privacy & Notifications, you can configure the following:

Access Settings

Access settings determine what level of access Fortinet's cloud operation team has in order to diagnose and perform maintenance on your cloud instance. The following access levels are available:

Service Maintenance (Recommended)

Fortinet's cloud operation team can access diagnostic data and perform maintenance operations on your cloud instance. However, they only have access to system-level data and do not access personal data like logs, reports, or device configurations. This level ensures the smooth operation of services.

This is the default level of access.

Full Access Fortinet personnel can access your account with full privileges for support services, including personal data such as logs, reports, and device configurations for troubleshooting.
No Access

The most restrictive control, where Fortinet personnel has no access to your cloud instance. With no access, the cloud operation team cannot access diagnostic data or perform maintenance tasks, and the smooth operation of the service cannot be guaranteed when this level is selected.

Select your preferred access level and click OK.

FortiAnalyzer Cloud records changes to access settings in the Event Log.

Email Notifications

Email notification preferences can be configured through your FortiAnalyzer instance.

To configure email notification preference:
  1. Select your account dropdown from the FortiAnalyzer Cloud toolbar.

  2. Select Privacy & Notifications.

  3. Click the add icon in the Email Notification section to configure new email notification preferences.

  4. Configure the following:

    Status Toggle the notification preference on or off. Notifications are only sent when the status of the notification preference is enabled.
    Name Enter a name for the notification preference.
    Trigger Select a trigger condition from the dropdown menu.
    Email Recipients Click to add at least one email recipient. You can select IAM/Sub users from the populated list or click the Email Address tab to add additional emails.
    Description Add an optional description.

    Action

    You can use the action field to delete a notification preference or create additional notifications preferences.

  5. Click OK.

FortiAnalyzer Cloud records changes to email notification preferences in the Event Log.