Soft reset FortiAnalyzer-BigData
You can try to soft reset your FortiAnalyzer-BigData Security Event Manager to recover from a system level failure. This process takes about 45 minutes.
Soft reset does the following:
- Reset the OS partition on each of the hosts while keeping all data volume intact.
- Reset the FortiAnalyzer-BigData power.
- Align all the host OS.
To soft reset FortiAnalyzer-BigData:
Before proceeding with the steps below, your version of FortiAnalyzer-BigData bootloader must match your current version of FortiAnalyzer-BigData. Check the version of your bootloader and upgrade it to match your FortiAnalyzer-BigData as needed. To check the bootloader version, run the following command from the Security Event Manager Controller: To upgrade the bootloader, see Upgrade Bootloader. |
- Access the Security Event Manager Controller (see To connect to the Security Event Manager Controller:) and run the following command:
fazbdctl
reset
cluster
For more information and additional CLI options, see the
reset
command in the CLI Reference in the Fortinet Doc Library.The Security Event Manager Controller will reboot after a few minutes.
- Reconnect to the Security Event Manager Controller after it reboots and monitor the broadcast messages for progress.
- Wait about 45 minutes until the following message is displayed on the terminal:
[100%] The system has been upgraded successfully.