Soft reset FortiAnalyzer-BigData

You can try to soft reset your FortiAnalyzer-BigData Security Event Manager to recover from a system level failure. This process takes about 45 minutes.

Soft reset does the following:

• Reset the OS partition on each of the Security Event Manager hosts while keeping all data volume intact.
• Reset the FortiAnalyzer-BigData power.
• Align all the blade OS.

To soft reset FortiAnalyzer-BigData:

Before proceeding with the steps below, your version of FortiAnalyzer-BigData bootloader must match your current version of FortiAnalyzer-BigData. If you do not know the version of your bootloader, it is recommended that you upgrade the bootloader before proceeding. To upgrade the bootloader, see Upgrade Bootloader.

1. Access the Security Event Manager Controller (see To connect to the Security Event Manager Controller:) and run the following command:

   fazbdctl reset cluster

   For more information and additional CLI options, see the reset command in the CLI Reference in the Fortinet Doc Library.

   The Security Event Manager Controller will reboot after a few minutes.

2. Reconnect to the Security Event Manager Controller after it reboots and monitor the broadcast messages for progress.
3. Wait about 45 minutes until the following message is displayed on the terminal:
   

   [100%] Finished setting up Core Services.