Service Assurance
Service Assurance Manager (SAM) is a predictive diagnostic software with trouble-prevention capability. It diagnosis the health of the wireless network and reports the issue before the users are impacted. The FortiAIOps infrastructure is used to perform on-demand end-to-end system tests. The SAM mode is activated in FortiAP during SAM tests. In this mode, FortiAP radios operate as a client and perform tests against another AP. Once baseline network performance is established, any schedule tests that deviate from the baseline/threshold are marked based on the SAM test values. Multiple tests can be configured with SAM.
-
Connectivity tests to measure packet loss
-
Throughput tests to measure performance
The tests can be configured to run on a WPA2 PSK SSIDs available in the FortiGate. SSIDs can only be configured in FortiGate.
Notes:
-
The SAM is supported only for the following.
-
F series FortiAPs
-
Bridge mode SSIDs
-
WPA2 PSK security mode
-
Radios in AP mode.
-
-
While running SAM tests, FortiAIOps modifies the FortiAP Profile that is configured on the Access Point in FortiGate. As a result, the CAPWAP on the FortiAP is restarted.