Points

Resource consumption is based upon predefined points that are calculated on a daily basis (PST/PDT time zone). Points can be purchased in advance or billed on a month basis based on the number of CPUs and service package.

Prepaid points

Prepaid points are available for Enterprise customers. Points are purchased in units of 10,000 and 50,000 points and are deducted on a daily basis based on resource consumption. Unused points can be rolled over upon the program registration anniversary date. See Roll-over points.

One account can have only one Prepaid FortiFlex program. Multiple registrations can be performed to extend the existing program period.

Grace Period for negative points

The negative points grace period is applicable only to Prepaid accounts and is activated whenever the points balances becomes negative. Customers have 90 days to bring the balance back to positive otherwise the account may be suspended.

Postpaid points

Points are calculated based on resource consumption and billed on a monthly basis. The detailed payment terms may be specified in your individual purchase agreements.

One account can have only one Postpaid FortiFlex program. Multiple registrations can be performed to extend the existing program period.

A FortiFlex account can only accommodate one prepaid program and one postpaid program at the same time.

Point calculation

Points are calculated daily based on PST/PDT time zones. Calculations are based on the number of CPUs and service package. You can change the per-VM entitlements as many time as you like in a day. The largest CPU size and service package for the day will be charged based on the PST/PDT time zone day count. It may take up to three hours for the change to be updated in FortiCloud.

Points are not calculated during a VM entitlement stoppage, even though the VM may still be running on the customer-managed environment.

Roll-Over points

Pre-paid points can be rolled-over on the service registration anniversary date. Unused points will be rolled over to the next year with the following conditions:

Program	Description
12 months	Unused points that existed and were added before the 180th day in the year will be rolled over in half to the next year. Unused points that were added on or after the 180th day in the year will be rolled over as the full amount.
36 months	Unused points will be rolled over as the full amount.
60 months	Unused points will be rolled over as the full amount.

Roll-over points do not apply to the post-paid program.