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Known issues

Known issues

The following issues have been identified in version 7.0.7. To inquire about a particular bug or report a bug, please contact Customer Service & Support.

Endpoint Control

Bug ID

Description

730767

The new HA primary FortiGate cannot get EMS Cloud information when HA switches over.

Workaround: delete the EMS Cloud entry then add it back.

Explicit Proxy

Bug ID

Description

803228

When converting an explicit proxy session to SSL redirect, traffic may be interrupted inadvertently in some situations.

Firewall

Bug ID

Description

808264

Stress test shows packet loss when testing with flow inspection mode and application control.

860480

FG-3000D cluster kernel panic occurs when upgrading from 7.0.5 to 7.0.6 and later.

861990

Increased CPU usage in softirq after upgrading from 7.0.5 to 7.0.6.

GUI

Bug ID

Description

440197

On the System > FortiGuard page, the override FortiGuard server for AntiVirus & IPS Updates shows an Unknown status, even if the server is working correctly. This is a display issue only; the override feature is working properly.

677806

On the Network > Interfaces page when VDOM mode is enabled, the Global view incorrectly shows the status of IPsec tunnel interfaces from non-management VDOMs as up. The VDOM view shows the correct status.

685431

On the Policy & Objects > Firewall Policy page, the policy list can take around 30 seconds or more to load when there is a large number (over 20 thousand) of policies.

Workaround: use the CLI to configure policies.

707589

System > Certificates list sometimes shows an incorrect reference count for a certificate, and incorrectly allows a user to delete a referenced certificate. The deletion will fail even though a success message is shown. Users should be able to delete the certificate after all references are removed.

708005

When using the SSL VPN web portal in the Firefox, users cannot paste text into the SSH terminal emulator.

Workaround: use Chrome, Edge, or Safari as the browser.

719476

FortiLink NAC matched device is displayed in the CLI but not in the GUI under WiFi & Switch Controller > NAC Policies > View Matched Devices.

729406

New IPsec design tunnel-id still displays the gateway as an IP address, when it should be a tunnel ID.

755177

When upgrade firmware from 7.0.1 to 7.0.2, the GUI incorrectly displays a warning saying this is not a valid upgrade path.

777145

Managed FortiSwitches page incorrectly shows a warning about an unregistered FortiSwitch even though it is registered. This only impacts transferred or RMAed FortiSwitches. This is only a display issue with no impact on the FortiSwitch's operation.

Workaround: confirm the FortiSwitch registration status in the FortiCare portal.

810225

An undefined error is displayed when changing an administrator password for the first time. Affected models: NP7 platforms.

831885

Unable to access GUI via HA management interface of secondary unit.

853352

When viewing entries in the slide-out window of the Policy & Objects > Internet Service Database page, users cannot scroll down to the end if there are over 100000 entries.

HA

Bug ID

Description

818432

When private data encryption is enabled, all passwords present in the configuration fail to load and may cause HA failures.

819872

HA split brain scenario occurs after upgrading from 6.4.6 to 7.0.6, and HA heartbeats are lost followed by a kernel panic. Affected platforms: NP7 models.

823687

A cluster is repeatedly out-of sync due to external files (SSLVPN_AUTH_GROUPS) when there are frequent user logins and logouts.

830463

After shutting down the HA primary unit and then restarting it, the uptime for both nodes is zero, and it fails back to the former primary unit.

Hyperscale

Bug ID

Description

782674

A few tasks are hung on issuing stat verbose on the secondary device.

804742

After changing hyperscale firewall policies, it may take longer than expected for the policy changes to be applied to traffic. The delay occurs because the hyperscale firewall policy engine enhancements added to FortiOS 7.0.6 may cause the FortiGate to take extra time to compile firewall policy changes and generate a new policy set that can be applied to traffic by NP7 processors. The delay is affected by hyperscale policy set complexity, the total number of established sessions to be re-evaluated, and the rate of receiving new sessions.

805846

In the FortiOS MIB files, the trap fields fgFwIppStatsGroupName and fgFwIppStatsInusePBAs have the same OID. As a result, the fgFwIppStatsInusePBAs field always returns a value of 0.

807476

After packets go through host interface TX/RX queues, some packet buffers can still hold references to a VDOM when the host queues are idle. This causes a VDOM delete error with unregister_vf. If more packets go through the same host queues for other VDOMs, the issue should resolve by itself because those buffers holding the VDOM reference can be pushed and get freed and recycled.

810025

Using EIF to support hairpinning does not work for NAT64 sessions.

810379

Creating an access control list (ACL) policy on a FortiGate with NP7 processors causes the npd process to crash.

811109

FortiGate 4200F, 4201F, 4400F, and 4401F HA1, HA2, AUX1, and AUX2 interfaces cannot be added to an LAG.

812833

FortiGate still holds npu-log-server related configuration after removing hyperscale license.

836474

Changes in the zone configuration are not updated by the NPD on hyperscale.

836976

Sessions being processed by hyperscale firewall policies with hardware logging may be dropped when dynamically changing the log-processor setting from hardware to host for the hardware log sever added to the hyperscale firewall policy. To avoid dropping sessions, change the log-processor setting during quiet periods.

838654

Hit count not ticking for implicit deny policy for hardware session in case of NAT46 and NAT64 traffic.

839958

service-negate does not work as expected in a hyperscale deny policy.

842659

srcaddr-negate and dstaddr-negate are not working properly for IPv6 traffic with FTS.

843197

Output of diagnose sys npu-session list/list-full does not mention policy route information.

843266

Diagnose command should be available to show hit_count/last_used for policy route and NPU session on hyperscale VDOM.

843305

Get PARSE SKIP ERROR=17 NPD ERR PBR ADDRESS console error log when system boots up.

844421

The diagnose firewall ippool list command does not show the correct output for overload type IP pools.

846520

NPD/LPMD process killed by out of memory killer after running mixed sessions and HA failover.

IPsec VPN

Bug ID

Description

761754

IPsec aggregate static route is not marked inactive if the IPsec aggregate is down.

763205

IKE crashes after HA failover when the enforce-unique-id option is enabled.

778243

When net-device is enabled on the hub, the tunnel interface IP is missing in the routing table.

810833

IPsec static router gateway IP is set to the gateway of the tunnel interface when it is not specified.

822651

NP dropping packet in the incoming direction for SoC4 models.

Proxy

Bug ID

Description

727629

An error case occurs in WAD while handling the HTTP requests for an explicit proxy policy.

799237

WAD crash occurs when TLS/SSL renegotiation encounters an error.

Security Fabric

Bug ID

Description

614691

Slow GUI performance in large Fabric topology with over 50 downstream devices.

794703

Security Rating report for Rogue AP Detection and FortiCare Support checks show incorrect results.

825291

Security rating test for FortiAnalyzer fails when connected to FortiAnalyzer Cloud.

SSL VPN

Bug ID

Description

819754

Multiple DNS suffixes cannot be set for the SSL VPN portal.

852566

User peer feature for one group to match to multiple user peers in the authentication rules is broken.

System

Bug ID

Description

724085

Traffic passing through an EMAC VLAN interface when the parent interface is in another VDOM is blocked if NP7 offloading is enabled.

Workaround: set the auto-asic-offload option to disable in the firewall policy.

751715

Random LTE modem disconnections due to certain carriers getting unstable due to WWAN modem USB speed under super-speed.

798091

After upgrading from 6.4.9 to 7.0.5, the FG-110xE's 1000M SFP interface may fail to auto-negotiate and cannot be up due to the missed auto-negotiation.

798303

The threshold for conserve mode is lowered.

799570

High memory usage occurs on FG-200F.

810879

DoS policy ID cannot be moved in GUI and CLI when enabling multiple DoS policies.

812957

When setting the speed of 1G SFP ports on FG-180xF platforms to 1000full, the interface does not come up after rebooting.

815360

NP7 platforms may encounter a kernel panic when deleting more than two hardware switches at the same time.

830415

FEX-40D-NAM model support was removed after upgrading to 7.0.6 or 7.0.7.

847077

Can't find xitem. Drop the response. error appears for DHCPOFFER packets in the DHCP relay debug.

850430

DHCP relay does not work properly with two DHCP relay servers configured.

882187

FortiGate might enter conserve mode if disk logging is enabled and log-traffic all is set in a policy.

883071

Kernel panic occurs due to null pointer dereference.

1041457

On FortiGate, kernel 4.19 does not work as expected when concurrently reassembling fragmented packets that have more than 64 destination IPv4 addresses.

Upgrade

Bug ID

Description

925567

When upgrading multiple firmware versions in the GUI, the Follow upgrade path option does not respect the recommended upgrade path.

User & Authentication

Bug ID

Description

754725

After updating the FSSO DC agent to version 5.0.0301, the DC agent keeps crashing on Windows 2012 R2 and 2016, which causes lsass.exe to reboot.

825505

After a few days, some devices are not displayed in the Users & Devices > Device Inventory widget and WiFi & Switch Controller > FortiSwitch Ports page's Device Information column due to a mismatch in the device count between the following commands.

  • diagnose user device list
  • diagnose user device stats
  • diagnose user-device-store device memory list

Workaround: restart the WAD process or reboot the FortiGate to recover the device count for the user device store list.

Web Filter

Bug ID

Description

766126

Block replacement page is not pushed automatically to replace the video content when using a video filter.

Known issues

Known issues

The following issues have been identified in version 7.0.7. To inquire about a particular bug or report a bug, please contact Customer Service & Support.

Endpoint Control

Bug ID

Description

730767

The new HA primary FortiGate cannot get EMS Cloud information when HA switches over.

Workaround: delete the EMS Cloud entry then add it back.

Explicit Proxy

Bug ID

Description

803228

When converting an explicit proxy session to SSL redirect, traffic may be interrupted inadvertently in some situations.

Firewall

Bug ID

Description

808264

Stress test shows packet loss when testing with flow inspection mode and application control.

860480

FG-3000D cluster kernel panic occurs when upgrading from 7.0.5 to 7.0.6 and later.

861990

Increased CPU usage in softirq after upgrading from 7.0.5 to 7.0.6.

GUI

Bug ID

Description

440197

On the System > FortiGuard page, the override FortiGuard server for AntiVirus & IPS Updates shows an Unknown status, even if the server is working correctly. This is a display issue only; the override feature is working properly.

677806

On the Network > Interfaces page when VDOM mode is enabled, the Global view incorrectly shows the status of IPsec tunnel interfaces from non-management VDOMs as up. The VDOM view shows the correct status.

685431

On the Policy & Objects > Firewall Policy page, the policy list can take around 30 seconds or more to load when there is a large number (over 20 thousand) of policies.

Workaround: use the CLI to configure policies.

707589

System > Certificates list sometimes shows an incorrect reference count for a certificate, and incorrectly allows a user to delete a referenced certificate. The deletion will fail even though a success message is shown. Users should be able to delete the certificate after all references are removed.

708005

When using the SSL VPN web portal in the Firefox, users cannot paste text into the SSH terminal emulator.

Workaround: use Chrome, Edge, or Safari as the browser.

719476

FortiLink NAC matched device is displayed in the CLI but not in the GUI under WiFi & Switch Controller > NAC Policies > View Matched Devices.

729406

New IPsec design tunnel-id still displays the gateway as an IP address, when it should be a tunnel ID.

755177

When upgrade firmware from 7.0.1 to 7.0.2, the GUI incorrectly displays a warning saying this is not a valid upgrade path.

777145

Managed FortiSwitches page incorrectly shows a warning about an unregistered FortiSwitch even though it is registered. This only impacts transferred or RMAed FortiSwitches. This is only a display issue with no impact on the FortiSwitch's operation.

Workaround: confirm the FortiSwitch registration status in the FortiCare portal.

810225

An undefined error is displayed when changing an administrator password for the first time. Affected models: NP7 platforms.

831885

Unable to access GUI via HA management interface of secondary unit.

853352

When viewing entries in the slide-out window of the Policy & Objects > Internet Service Database page, users cannot scroll down to the end if there are over 100000 entries.

HA

Bug ID

Description

818432

When private data encryption is enabled, all passwords present in the configuration fail to load and may cause HA failures.

819872

HA split brain scenario occurs after upgrading from 6.4.6 to 7.0.6, and HA heartbeats are lost followed by a kernel panic. Affected platforms: NP7 models.

823687

A cluster is repeatedly out-of sync due to external files (SSLVPN_AUTH_GROUPS) when there are frequent user logins and logouts.

830463

After shutting down the HA primary unit and then restarting it, the uptime for both nodes is zero, and it fails back to the former primary unit.

Hyperscale

Bug ID

Description

782674

A few tasks are hung on issuing stat verbose on the secondary device.

804742

After changing hyperscale firewall policies, it may take longer than expected for the policy changes to be applied to traffic. The delay occurs because the hyperscale firewall policy engine enhancements added to FortiOS 7.0.6 may cause the FortiGate to take extra time to compile firewall policy changes and generate a new policy set that can be applied to traffic by NP7 processors. The delay is affected by hyperscale policy set complexity, the total number of established sessions to be re-evaluated, and the rate of receiving new sessions.

805846

In the FortiOS MIB files, the trap fields fgFwIppStatsGroupName and fgFwIppStatsInusePBAs have the same OID. As a result, the fgFwIppStatsInusePBAs field always returns a value of 0.

807476

After packets go through host interface TX/RX queues, some packet buffers can still hold references to a VDOM when the host queues are idle. This causes a VDOM delete error with unregister_vf. If more packets go through the same host queues for other VDOMs, the issue should resolve by itself because those buffers holding the VDOM reference can be pushed and get freed and recycled.

810025

Using EIF to support hairpinning does not work for NAT64 sessions.

810379

Creating an access control list (ACL) policy on a FortiGate with NP7 processors causes the npd process to crash.

811109

FortiGate 4200F, 4201F, 4400F, and 4401F HA1, HA2, AUX1, and AUX2 interfaces cannot be added to an LAG.

812833

FortiGate still holds npu-log-server related configuration after removing hyperscale license.

836474

Changes in the zone configuration are not updated by the NPD on hyperscale.

836976

Sessions being processed by hyperscale firewall policies with hardware logging may be dropped when dynamically changing the log-processor setting from hardware to host for the hardware log sever added to the hyperscale firewall policy. To avoid dropping sessions, change the log-processor setting during quiet periods.

838654

Hit count not ticking for implicit deny policy for hardware session in case of NAT46 and NAT64 traffic.

839958

service-negate does not work as expected in a hyperscale deny policy.

842659

srcaddr-negate and dstaddr-negate are not working properly for IPv6 traffic with FTS.

843197

Output of diagnose sys npu-session list/list-full does not mention policy route information.

843266

Diagnose command should be available to show hit_count/last_used for policy route and NPU session on hyperscale VDOM.

843305

Get PARSE SKIP ERROR=17 NPD ERR PBR ADDRESS console error log when system boots up.

844421

The diagnose firewall ippool list command does not show the correct output for overload type IP pools.

846520

NPD/LPMD process killed by out of memory killer after running mixed sessions and HA failover.

IPsec VPN

Bug ID

Description

761754

IPsec aggregate static route is not marked inactive if the IPsec aggregate is down.

763205

IKE crashes after HA failover when the enforce-unique-id option is enabled.

778243

When net-device is enabled on the hub, the tunnel interface IP is missing in the routing table.

810833

IPsec static router gateway IP is set to the gateway of the tunnel interface when it is not specified.

822651

NP dropping packet in the incoming direction for SoC4 models.

Proxy

Bug ID

Description

727629

An error case occurs in WAD while handling the HTTP requests for an explicit proxy policy.

799237

WAD crash occurs when TLS/SSL renegotiation encounters an error.

Security Fabric

Bug ID

Description

614691

Slow GUI performance in large Fabric topology with over 50 downstream devices.

794703

Security Rating report for Rogue AP Detection and FortiCare Support checks show incorrect results.

825291

Security rating test for FortiAnalyzer fails when connected to FortiAnalyzer Cloud.

SSL VPN

Bug ID

Description

819754

Multiple DNS suffixes cannot be set for the SSL VPN portal.

852566

User peer feature for one group to match to multiple user peers in the authentication rules is broken.

System

Bug ID

Description

724085

Traffic passing through an EMAC VLAN interface when the parent interface is in another VDOM is blocked if NP7 offloading is enabled.

Workaround: set the auto-asic-offload option to disable in the firewall policy.

751715

Random LTE modem disconnections due to certain carriers getting unstable due to WWAN modem USB speed under super-speed.

798091

After upgrading from 6.4.9 to 7.0.5, the FG-110xE's 1000M SFP interface may fail to auto-negotiate and cannot be up due to the missed auto-negotiation.

798303

The threshold for conserve mode is lowered.

799570

High memory usage occurs on FG-200F.

810879

DoS policy ID cannot be moved in GUI and CLI when enabling multiple DoS policies.

812957

When setting the speed of 1G SFP ports on FG-180xF platforms to 1000full, the interface does not come up after rebooting.

815360

NP7 platforms may encounter a kernel panic when deleting more than two hardware switches at the same time.

830415

FEX-40D-NAM model support was removed after upgrading to 7.0.6 or 7.0.7.

847077

Can't find xitem. Drop the response. error appears for DHCPOFFER packets in the DHCP relay debug.

850430

DHCP relay does not work properly with two DHCP relay servers configured.

882187

FortiGate might enter conserve mode if disk logging is enabled and log-traffic all is set in a policy.

883071

Kernel panic occurs due to null pointer dereference.

1041457

On FortiGate, kernel 4.19 does not work as expected when concurrently reassembling fragmented packets that have more than 64 destination IPv4 addresses.

Upgrade

Bug ID

Description

925567

When upgrading multiple firmware versions in the GUI, the Follow upgrade path option does not respect the recommended upgrade path.

User & Authentication

Bug ID

Description

754725

After updating the FSSO DC agent to version 5.0.0301, the DC agent keeps crashing on Windows 2012 R2 and 2016, which causes lsass.exe to reboot.

825505

After a few days, some devices are not displayed in the Users & Devices > Device Inventory widget and WiFi & Switch Controller > FortiSwitch Ports page's Device Information column due to a mismatch in the device count between the following commands.

  • diagnose user device list
  • diagnose user device stats
  • diagnose user-device-store device memory list

Workaround: restart the WAD process or reboot the FortiGate to recover the device count for the user device store list.

Web Filter

Bug ID

Description

766126

Block replacement page is not pushed automatically to replace the video content when using a video filter.