Accessing the portal and instances
After deploying one or more FortiManager Cloud instances, you can access the instances from the FortiManager Cloud & Service portal.
![]() |
When you access the FortiManager Cloud & Service portal, an automatic instance login process begins. |
To access the portal and instances:
- Go to FortiCloud (https://support.fortinet.com/), and use your FortiCloud account credentials to log in.
The FortiCloud portal is displayed.
- From the Services menu, select FortiManager Cloud under Cloud Management.
You are automatically logged in to your FortiManager instance.
- If you have access to multiple instances and are logged in to the FortiManager instance, you can return to the portal by clicking your name in the top-right corner and selecting FortiManager Cloud. The FortiManager Cloud & Service portal is displayed.
The following options are displayed:
Dashboard
The top-left includes a dashboard summary of the accounts displayed on the pane:
- Accounts: Displays the number of accounts you can access.
- Alarms: Displays the number of notifications or alarms that need your attention. Notifications and alarms display in the banner. For alarms, you can also scroll down through the accounts to find an alarm icon on affected accounts.
- Expiring: Displays the number of licenses that will expire soon.
Filter
Click to view options to filter by license status and quota/storage alarm.
Refresh
Click to manually retrieve the latest license information from FortiCare and refresh the pane.
Information from FortiCare is also automatically retrieved on a regular interval.
Account Search
Use to search for accounts. In the Search box, type search criteria, and press Enter.
Delete the search criteria, and press Enter to display all accounts again.
Accounts summary in table view
Each account displays as a row with the following columns:
- OU/Account: The OU/Account this instance is configured for.
- Account ID: The account ID.
- Owner: The name of the owner.
- Service Region: The region where the instance is deployed.
- # of Device: The number of devices connected to the instance.
- Device Connection Status: The status of connected devices.
- vCPU
- RAM
- Disk
Expand the pane to view additional information:
- Service Description: A short description of the FortiManager Cloud service.
- Expiration Date: The license expiration date.
- Service Version: The FortiManager Cloud version.
- Enter: Enter the FortiManager Cloud instance.
See also Viewing information about instances and Upgrading firmware from the portal.