Limitations of FortiMail Cloud
Due to Cloud deployment and abstraction, some FortiMail features may be partially unavailable or not be relevant. The following table lists the details.
|
Feature/GUI menu |
Availability |
Further information |
|---|---|---|
|
Dashboard |
Yes |
The System Resource and Resource History widgets are hidden on the Dashboard. Only partial system information is visible, including Serial number, System time, System configuration(Backup only), and Email throughput. |
|
CLI Console |
Yes |
Available on demand by raising a support request. |
|
FortiView |
Yes |
Only Mail Statistics and Threat Statistics are available. |
|
Monitor |
Yes |
Only configuration changes and administration related logs are visible under System Event. |
|
System |
Yes |
These menus are hidden and fully controlled by Fortinet: Network, Certificate, High Availability and Maintenance. No support for customized certificate (common practice among Cloud email providers). Fortinet validates the certificate for host names. The functions under these menus are partially visible:
|
|
Domain & User |
Yes |
Protected domains are added through the Cloud portal. For regular licenses, a maximum of 10 domains are supported. For additional domain support, the associated domain feature can be used. For more protected domains, the Advanced Management license for MSSPs and Enterprises is available, which supports up to 1,000 domains. PKI users are not supported. |
|
Policy |
Yes |
Mail routing is not supported. |
|
Profile |
Yes |
IP pools are not supported. |
|
Security |
Yes |
Authentication Reputation & Endpoint Reputation are NOT available |
|
Encryption |
Yes |
No limitations. |
|
Data Loss Prevention |
Yes |
Fingerprint source is not supported. |
|
Email Archiving |
No |
Not available. |
|
Log & Report |
|
Remote logging and FortiAnalyzer Cloud can be requested via support ticket. Otherwise, only Report Setting is available. Alert email setting is not available. |
|
API Scan Mode |
Yes |
No limitations. |
|
RESTful API |
Yes |
Available on demand by raising a support request. |