Known issues
The following issues have been identified in version 24.1. For inquiries about a particular bug, contact Customer Service & Support.
API
|
Bug ID |
Description |
|---|---|
| 939359 | API server gives response 200 when apr-proxy fazbackend call results in 404. |
| 966592 | API call to FortiCloud uses the state codes that GetCommonDataForNewAccount returns. |
Audit log
|
Bug ID |
Description |
|---|---|
| 991195 | Audit log does not distinguish Identity & Access Management (IAM)/identity provider/legacy users. |
Backup
|
Bug ID |
Description |
|---|---|
| 979925 | RMA/Undeployed devices can perform management backup write actions in standard portal. |
| 989919 | Editing backup
description and pressing Enter automatically saves the profile. |
| 991526 | FortiGate Cloud disables auto backup setting when device is moved to new subaccount. |
| 1001282 | Partial administrator can download config backup for devices outside of their scope by calling API. |
| 1001275 | Partial administrator can edit other subaccount config backup description by calling API. |
| 1001267 | Partial administrator can schedule config backup for device in other subaccount by calling API. |
CfgPortal
|
Bug ID |
Description |
|---|---|
| 1007872 | FortiGate Cloud does not show detailed instructions for moving device to another account. |
| 1006213 | Management menu does not appear for 90G, 900G, 901G devices in legacy portal. |
| 1004462 | Primary admin cannot run script for device. |
| 986498 | Standard portal switches between subaccounts when managing script does not properly display editable/view-only scripts. |
CfgServer
|
Bug ID |
Description |
|---|---|
| 991491 | Saving email filter shows failed in communication. |
| 992055 | Analytics > Monitor > FortiAP Clients MAC address, device, and channel information do not display properly. |
CfgTunnel
|
Bug ID |
Description |
|---|---|
| 959181 | Tunnel connectivity status becomes inaccurate in some cases. |
Config
|
Bug ID |
Description |
|---|---|
| 980933 | FortiAP profiles do not properly import radio information. |
| 984876 | Portal says it does not support config for FGVM01. |
| 985121 | FortiGate Cloud cannot create FortiSwitch profile. |
| 986272 | Deployment fails after creating new remote IPsec VPN tunnel with remote_split for accessible networks. |
| 1000987 | Subaccount user cannot open config page. |
| 1001494 | FortiGate Cloud does not save SSID IP/mask and allowAccess. |
| 1001857 | Editing and deleting file filter entry results fail in communication. |
| 1004802 | SD-WAN interface member candidates are inconsistent with device. |
| 1005699 | Non-subscription FortiGate allows configuration backup/download via REST API. |
Config portal
|
Bug ID |
Description |
|---|---|
| 911745 | JP47 manager threading has leaking issue. |
| 1000956 | Error occurs when accessing upgrade firmware page via firmwareUpgradeUrl. |
| 1001166 | Dependency on FortiCare API should be reduced. |
| 1002386 | Map view page needs wording improvement. |
| 1005294 | FortiGate Cloud does not disable group management functions for FortiGate deployed to FortiManager and FortiManager Cloud. |
| 1005326 | Group management does not filter device deployed to FortiManager. |
| 1006220 | FortiGate Cloud does not show new service agreement. |
FortiGate FortiView
|
Bug ID |
Description |
|---|---|
| 1003624 | FortiGate FortiView Top Threats is missing mlog and alog record. |
| 810698 | When drilling down on FortiGate > FortiView Top Threats/Top Threats WAN, Bytes is empty for some entries with Cloud source. |
FortiGate Logview
|
Bug ID |
Description |
|---|---|
| 987671 | FortiGate Logview summary pages do not work in FortiOS 7.4.2. |
| 991931 | Adding a filter application in FortiGate > FortiView Applications gives empty result. |
| 1007379 | FortiGate Logview cannot show correct result when data is across multiple log servers. |
FortiSwitch
|
Bug ID |
Description |
|---|---|
| 991377 |
When selecting a FortiSwitch profile, only profiles for the FortiSwitch platform should be selected. |
FortiView
|
Bug ID |
Description |
|---|---|
| 954729 | FortiGate Cloud should emphasize fully expanded monitor on Dashboard. |
| 988659 | Summary > Top Country widget table chart does not fit to its frame size after expanding. |
| 989276 | FortiView > Historical Timeline dots link directly when certain dates do not have data. |
Fvctunnel
|
Bug ID |
Description |
|---|---|
|
937445 |
FortiWeb HA secondary device shows status and remote access icon. |
HA
|
Bug ID |
Description |
|---|---|
| 986089 | High availability (HA) group name is visible after HA is disabled. |
| 1000928 | FortiGate Cloud does not update high availability (HA) primary and secondary status when syncing device status on portal for HA primary. |
IAM
|
Bug ID |
Description |
|---|---|
| 971528 | OU user that switched to FortiGate Cloud does not access same account. |
| 1005779 | IdP user with local IAM and OU types cannot access account as IAM user. |
Inventory
|
Bug ID |
Description |
|---|---|
| 1007679 | FortiGate Cloud shows inappropriate error message when reimporting FortiGates using bulk key. |
| 1007721 | Import result is inaccurate for importing bulk key. |
| 1001247 | Partial administrator can deploy device in inventory to any subaccount by calling API. |
LogFetcher
|
Bug ID |
Description |
|---|---|
| 945981 | Investigate on loading all results for selected time range for Sandbox Results page and log view. |
LoginMgr
|
Bug ID |
Description |
|---|---|
| 932179 | Loginmgr does not check supportedDomain against dispatherDB domain table. |
| 971463 | Japan configportal error page returns user to global loginmgr. |
| 976585 | Icon sizes are inconsistent. |
Management
|
Bug ID |
Description |
|---|---|
| 1007308 | Add Script slider displays OK button for read-only user. |
MFA
|
Bug ID |
Description |
|---|---|
| 985837 | FortiGate Cloud shows incorrect multifactor authentication (MFA) status under Account Setting. |
MSP
|
Bug ID |
Description |
|---|---|
| 1001256 | Partial administrator can change Sandbox settings for all subaccounts by calling API. |
| 1007902 | Partial administrator has subaccount management issue. |
Multitenancy
|
Bug ID |
Description |
|---|---|
| 980186 | Failed in communication error appears on some config pages for regular user. |
Portal
|
Bug ID |
Description |
|---|---|
| 985428 | Widget title font color for log view security and events is similar to background color in dark theme. |
| 980210 | FortiGate Cloud does not automatically load selected language after user changes language in account settings. |
| 1002915 | Monitor > Device page is missing for some devices. |
Premium portal
|
Bug ID |
Description |
|---|---|
| 928700 | Analytics for upgrade from free tier portal to paid tier portal, |
| 973231 | Premium portal does not allow setting the status of previously configured reports without opening the customize slide. |
| 975548 | Organizational unit (OU) root user can call GET on /dashboards. |
| 976601 | /current - lastUpgradeTime does not populate for OU root users. |
| 977608 | Invalid license screen does not appear when cloud accessing through FortiGate Cloud. |
| 980656 | Spacing on help dropdown and notifications dropdown items is incorrect. |
| 983099 | FortiView widget does not always display chart graph when user selects chart view. |
| 986176 | (undeploying a device fails) PUT inventory/fcld/devices returns server error. |
| 986606 | Command palette does not have SD-WAN underlay as navigation option. |
| 987811 | Expanding and collapsing SD-WAN Interfaces widget causes Y-axis labels to flow into chart. |
| 988650 | Successfully creating script does not close Create CLI script slide or provide success feedback. |
| 989674 | Device upgrade scheduled for January 12 is still in progress on January 15. |
Report
|
Bug ID |
Description |
|---|---|
| 978436 | Report chart's x-axis and y-axis names are crowded when displayed in Japanese. |
| 989652 | Error occurs when generating the 360 Degree Activity Report with period of last 24 hours. |
| 997589 | Report email cannot display vertical Japanese chart title. |
| 1000955 | Displayed report time is inconsistent with the time in the report. |
| 1000959 | Schedule report does not exclude U and R devices. |
| 1001389 | Report > Generated page needs optimization. |
| 1002997 | Subaccount administrator can create report config file in upper-level accounts. |
| 1003376 | FortiGate Cloud shows N/A as user or unauthuser in report. |
| 1004372 | Error message displays when unsubscribing from report email. |
| 1007927 | Partial admin cannot schedule report by using view-only report config. |
Sandbox
|
Bug ID |
Description |
|---|---|
| 983127 | Sandbox dashboard cannot handle case that device does not have firmware and firmware version values. |
| 985290 | FortiMail Cloud cannot connect to FortiSandbox. |
| 1006351 | Sandbox account level results shows no results when loading results. |
Script
|
Bug ID |
Description |
|---|---|
| 982838 | No scripts available message is incorrect when partial admin cannot select subaccount. |
| 986498 | New layout switching between subaccount when managing script does not properly display editable/view-only scripts. |
Standard portal
|
Bug ID |
Description |
|---|---|
| 970842 | For some FortiViews, changing the viewpoint and drilling down to related logs shows empty conditions. |
| 971530 | cfgportal error pages do not include FortiCloud top header information (Services, Support, and user dropdown). |
| 986434 | Standard portal should avoid using premium to minimize user confusion with FortiCloud premium license. |
| 987169 | FortiGate Cloud should change Regular user role to Read-only. |
| 987365 | The bottom of the tunnel down icon is cut off in Firefox. |
| 987383 | FortiGate Cloud does not separate FortiCloud registration popup and in-portal notification. |
| 988078 | Outbound IP column does not display properly in exported .csv file. |
| 999740 | FortiGate Cloud cuts off memory reading display at the bottom. |
| 1003960 | Logview does not hide applied filters in logview page when switching to log file view. |
| 1005431 | Wrong error message is reflected to frontend when changing primary. |
| 1005881 | Assets does not hide Auto Patch Schedule column when the feature is not enabled. |
| 1007874 | Scheduled auto patch task shows no subscription warning. |
| 1008282 | Auto patch eligibility check on paid FortiGate should use contract end date. |
| 1008407 | Improper error message is received for restoring backup config to tunnel-down device. |
| 1008457 | When filtering source/destination MAC address, Logview >Traffic log cannot list all candidates. |