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Administration Guide

Collector is slow or hangs

Collector is slow or hangs

If an endpoint is slow or hangs, check the Collector logs. It might be caused by collision with another AV product that EDR is running in parallel with. You can fix the collision by excluding AV exceptions in both EDR and the other AV product.

Collector is slow or hangs

Collector is slow or hangs

If an endpoint is slow or hangs, check the Collector logs. It might be caused by collision with another AV product that EDR is running in parallel with. You can fix the collision by excluding AV exceptions in both EDR and the other AV product.