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22.3.0
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Pending registration

The Pending Registration list displays all your unregistered products and devices. You can view the list by Hardware, Contract, and License views. Toggle Incomplete registrations only to hide completed registrations.

Each of the views in Pending Registration displays order groups containing units to be registered. The Registered Status column displays a status bar with the number units to be registered.

Note

The Pending Registration view is a beta feature that is available upon request. To enable this feature for your account, contact Customer Support.

To register a unit pending registration:
  1. Expand an order group.
  2. In the SN# column, select a serial number.
  3. Click Register More and complete the steps in the registration wizard. The device is added to the Product List.
Note

For Pending Registration features to be successful, your FortiCare account ID must be linked to an order, such as a quote or purchase order. Contact your local sales representative to have future orders linked to your account.

Hardware view

The Hardware view displays unregistered devices by Order#, Product Model, and Registered Status. Expand the Order# group to view the product's SN#, SKU, and Warranty Auto Start Date.

Contract view

The Contract view displays unregistered devices by Order#, SKU, SKU Description, and Registration Status. Expand a group in the view to view the Contract# andContract Forfeit Date.

License view

The License view displays unregistered devices by Order#, Product Model, and Registered Status. Expand an order group to view the License# and Activation Code.

Scheduled Registration

Scheduled Registration view displays unregistered devices by Bulk Registration ID, Bulk Registration Name, Status, Scheduled Date and Action. Expand a bulk registration to view products by SN#, Product Model, Contract#, SKU, and Folder Path.

Use this view to schedule a product registration for a future date or perform a bulk registration.

Toggle Complete with error only to view completed bulk registrations that include errors.

If there is an error associated with a product, an Error Message will provide a suggested action.

Pending registration

The Pending Registration list displays all your unregistered products and devices. You can view the list by Hardware, Contract, and License views. Toggle Incomplete registrations only to hide completed registrations.

Each of the views in Pending Registration displays order groups containing units to be registered. The Registered Status column displays a status bar with the number units to be registered.

Note

The Pending Registration view is a beta feature that is available upon request. To enable this feature for your account, contact Customer Support.

To register a unit pending registration:
  1. Expand an order group.
  2. In the SN# column, select a serial number.
  3. Click Register More and complete the steps in the registration wizard. The device is added to the Product List.
Note

For Pending Registration features to be successful, your FortiCare account ID must be linked to an order, such as a quote or purchase order. Contact your local sales representative to have future orders linked to your account.

Hardware view

The Hardware view displays unregistered devices by Order#, Product Model, and Registered Status. Expand the Order# group to view the product's SN#, SKU, and Warranty Auto Start Date.

Contract view

The Contract view displays unregistered devices by Order#, SKU, SKU Description, and Registration Status. Expand a group in the view to view the Contract# andContract Forfeit Date.

License view

The License view displays unregistered devices by Order#, Product Model, and Registered Status. Expand an order group to view the License# and Activation Code.

Scheduled Registration

Scheduled Registration view displays unregistered devices by Bulk Registration ID, Bulk Registration Name, Status, Scheduled Date and Action. Expand a bulk registration to view products by SN#, Product Model, Contract#, SKU, and Folder Path.

Use this view to schedule a product registration for a future date or perform a bulk registration.

Toggle Complete with error only to view completed bulk registrations that include errors.

If there is an error associated with a product, an Error Message will provide a suggested action.