Resolved issues

The following issues have been fixed in version 7.4.0. For inquiries about a particular bug, contact Customer Service & Support.

Avatar and social login information

Bug ID	Description
950503	FortiClient does not use the image that the user uploaded as their avatar.

Deployment and installers

Bug ID	Description
783690	FortiClient upgrade reboot prompt does not show after logging in to the endpoint to complete the installation.
953124	Orchestrator notification does not appear when upgrade is scheduled.
1012187	Upgraded FortiClient installs features that are disabled in the EMS deployment package.
1017674	FortiClient does not move to assigned group after installation when using EMS-created installer with installer ID.
1025278	Upgrade from 7.2.4 to 7.4.0 prompts multiple reboots even after completing deployment.

Endpoint control

Bug ID	Description
821024	FortiClient (Windows) fails to send username to EMS and EMS reports it as under different users.
979593	One-way message GUI is not translated.

FSSOMA

Bug ID	Description
909844	Single sign-on mobility agent (SSOMA) drops user FSSO sessions earlier.
935090	SSOMA stops sending SSO session information to FortiAuthenticator while service runs on host.
964769	FSSOMA for Microsoft Entra ID does not send tenant ID to FortiAuthenticator.

GUI

Bug ID	Description
981993	Remote Access GUI shows an incorrect message when FortiClient (Windows) is unregistered from the EMS.
990496	FortiClient icon flickers on the taskbar and opens console unexpectedly.

Install and upgrade

Bug ID	Description
1014145	JavaScript error occurs in FortiClient (Windows) console after installation.
1015715	Upgrade to 7.4.0 after reboot prompts user to reboot again due to FortiDeviceGuard Device.

Logs

Bug ID	Description
985044	FortiClient log level does not change from debug and user cannot delete log files from "%AppData%".
996767	FortiAnalyzer does not show endpoint logs after endpoint upgrade from FortiClient (Windows) 7.0.9 to 7.2.3.
1007868	Web Filter blocked URL log does not include blocked website information.
1016032	FCDBLog has high memory consumption.

Malware Protection and Sandbox

Bug ID	Description
820483	EMS device control does not block camera device.
988110	Sandbox fails to exclude trusted files from scanning if the file is in network folder.
1022991	GUI does not show timestamp for Sandbox quarantined file.
1032129	Sporadic network error occurs in Sandbox connection state.

PAM

Bug ID	Description
993068	Firefox FortiPAM launch secret does not record screen for new opened tabs. Only first tab open from launch secret is recorded.
1023562	Web user account stays signed in even after the PAM session is closed.

Performance

Bug ID	Description
1012529	FortiClient (Windows) constantly and very frequently writes event files and cause CPU and overheating issues.

Quarantine management

Bug ID	Description
1006062	FortiClient (Windows) cannot restore files for network share.

Remote Access

Bug ID	Description
973808	When OS is non-English, such as Spanish, and endpoint is non-compliant, FortiClient (Windows) fails to show warning prompt when trying to connect to VPN.
997718	When FortiClient (Windows) enables autoconnect, it behaves like always up is enabled.
997718	When autoconnect is enabled, FortiClient (Windows) behaves like it is always-up.
1000706	VPN before Windows logon requires second attempt due to CachedLogonsCount issue.

Remote Access - IPsec VPN

Bug ID	Description
740333	FortiClient modifies DNS settings of all network adapters.
758424	Same certificate works for IPsec VPN tunnel if put it in local compute but fails to work if certificate is in current user store.
974215	Resilient IPsec VPN tunnel fails to connect if first remote gateway is unreachable (e.g. down).
997277	FortiClient (Windows) autoconnects when autoconnect is not configured.
1002375	IPsec VPN disclaimer_msg option does not work.
1003780	IPsec VPN IKEv1 with certificate authentication has issues with connection when off-net.
1005618	IPsec VPN fails to connect if R3 Intermediate certificate is not imported and ISRG Root X1 issued FortiGate server certificate.
1006236	IKEv2 has fragmentation issue.
1021018	IPsec VPN before logon gets incorrect username or password error when using Windows credentials.
1033835	After IPsec VPN full tunnel is up for three to four hours, internet access starts to fail.

Remote Access - SSL VPN

Bug ID	Description
837391	FortiClient does not send public IP address for SAML, leading to FortiOS and FortiSASE displaying 0.0.0.0.
890000	FortiClient 7.2.0 configured with on-os-start-connect is slow compared to FortiClient (Windows) 7.0.7.
920953	SSL VPN intermittently fails to reconnect to tunnel without authentication after a network disruption.
954004	FortiClient (Windows) cannot establish DTLS tunnel when handshake packet has a large MTU.
961079	New Microsoft Teams does not work if using application-based split tunnel.
970005	DNS over TCP does not work with FortiClient (Windows) connected to FortiSASE and split DNS configured.
983216	FortiClient attempts to connect back to VPN after auth-timeout expiry when tunnel-connect-without-reauth is enabled.
998146	SSL VPN disconnects every 20-30 minutes.
999205	Internal VPN browser is vulnerable for man-in-the-middle attack.
1000589	VPN gets stuck on connecting and error 6005 occurs if SAML takes longer than 60 seconds.
1008116	After FortiClient (Windows) upgrade, SAML VPN is stuck at 0% with error (-6005).
1008932	SASE secure internet access reconnect_without_reauthentication does not work.
1015381	FortiClient takes longer than usual to autoconnect.
1016971	FortiClient fails to autoconnect and gets stuck in Connecting state until reboot.
1017731	FortiClient (Windows) shows password mismatch after providing correct password in password confirmation field and pressing Enter.
1018126	WMIPRVSE.exe service CPU usage spikes when connected to Secure Internet Access VPN.
1019619	VPN always-up fails to come up with split DNS configured.

Security posture tags

Bug ID	Description
1002079	Automatic Updates are enabled Security Zero Trust tagging rule does not work as expected.

Vulnerability Scan

Bug ID	Description
989431	Vulnerability Scan recognizes Windows 10 as Windows 11 (KB 5033375).
1011358	Vulnerability Scan shows 0 results but third-party software reports multiple for same endpoints.

Web Filter and plugin

Bug ID	Description
851700	FortiClient displays Microsoft Edge extension policy anomaly detected, please restart browser popup.
1008112	Web Filter blocks downloading some files in web.whatsapp.com and always shows block page.
1013487	Web Filter blocks Webex because it considers it as unrated.

ZTNA connection rules

Bug ID	Description
919103	Clicking Settings > Clear Cookies causes FortiClient (Windows) to remove manually added local zero trust network access (ZTNA) rules.
931275	ZTNA destination rules stop working.
976028	ZTNA wildcard in destination with format name*.domain.com does not work.

Other

Bug ID	Description
964456	FortiClient does not allow Windows DNS only secure dynamic updates.
971090	FortiClient daemon (fcaptmon) has memory leak.
1003200	Silent and version-independent uninstall using CLI has issue.
1006130	FortiShield.sys causes blue screen of death.