Fortinet Document Library

Version:

Version:


Table of Contents

Download PDF
Copy Link

Agent testing

Once installation and configuration is complete, log out from the account and attempt to log in using the FortiAuthenticator two-factor authentication enhanced service.

To test the agent:
  1. Select the FortiAuthenticator agent login application.
  2. Use the dropdown box to select the domain of which you are a member.
    The dropdown is not mandatory and the user may supply usernames in the form DOMAIN\Username or Username@domain.com.
    Note

    If a domain is identified in both the username and dropdown, the agent will use the domain from the username by default.

  3. Enter your username, AD password, and your FortiToken passcode. Note that this is a OTP. If it has been used to log in previously on this or any other system, please wait for the next passcode.
    When using push notifications, click the arrow next to OTP to send the push notification to your device.

    If login fails, see Appendix A - Debugging to identify the issue.

Agent testing

Once installation and configuration is complete, log out from the account and attempt to log in using the FortiAuthenticator two-factor authentication enhanced service.

To test the agent:
  1. Select the FortiAuthenticator agent login application.
  2. Use the dropdown box to select the domain of which you are a member.
    The dropdown is not mandatory and the user may supply usernames in the form DOMAIN\Username or Username@domain.com.
    Note

    If a domain is identified in both the username and dropdown, the agent will use the domain from the username by default.

  3. Enter your username, AD password, and your FortiToken passcode. Note that this is a OTP. If it has been used to log in previously on this or any other system, please wait for the next passcode.
    When using push notifications, click the arrow next to OTP to send the push notification to your device.

    If login fails, see Appendix A - Debugging to identify the issue.