Uploading the license file

Before using the FortiSandbox VM you must enter the license file that you downloaded from the Customer Service & Support portal upon registration.

To upload the license file:

1. Log in to the FortiSandbox VM GUI and find the System Information widget on the dashboard.
2. In the VM License field, select Upload License. The VM License Upload page opens.
3. Select Browse, locate the VM license file (.lic) on your computer, then select OK to upload the license file.

   A reboot message will be shown, then the FortiSandbox VM system will reboot and load the license file.

4. Refresh your browser and log back in to the FortiSandbox VM (username admin, no password).

   The VM registration status appears as valid in the System Information widget once the license has been validated.

As a part of the license validation process FortiSandbox VM compares its IP address with the IP information in the license file. If a new license has been imported or the FortiSandbox’s IP address has been changed, the FortiSandbox VM must be rebooted in order for the system to validate the change and operate with a valid license.

If the IP address in the license file and the IP address configured in the FortiSandbox do not match, you will receive an error message when you log back into the VM. If this occurs, you will need to change the IP address in the Customer Service & Support portal to match the management IP and re-download the license file.

To Edit FortiSandbox VM IP addresses:

1. In the Customer Service & Support portal, Services > Asset Management.
2. In the left navigation menu, click Assets and click the FortiSandbox VM.
3. In the Product Information widget, click the Edit icon. The Edit Product Information page opens.

   

4. In the IP Adddress field, change IP address.