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7.4.0

(FNC-CAX) Debugging

(FNC-CAX) Debugging

Use the following KB article to gather the appropriate logs using the debugs below.

Gather logs for debugging and troubleshooting

Note: Debugs disable automatically upon restart of FortiNAC control and management processes.

Function

Syntax

Log File

Airwatch/Workspace One

diagnose debug plugin enable AirWatchServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Citrix Endpoint Management

diagnose debug plugin enable XenMobileServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Google GSuite

diagnose debug plugin enable GoogleGSuiteServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Jamf

diagnose debug plugin enable JamfServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Maas360

diagnose debug plugin enable MaaS360Server

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Microsoft InTune

diagnose debug plugin enable MSInTuneServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

MobileIron

diagnose debug plugin enable MobileIronServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Nozomi

diagnose debug plugin enable NozomiServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Claroty

diagnose debug plugin enable ClarotyServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Disable debug

diagnose debug plugin disable <plugin name>

N/A

(FNC-CAX) Debugging

Use the following KB article to gather the appropriate logs using the debugs below.

Gather logs for debugging and troubleshooting

Note: Debugs disable automatically upon restart of FortiNAC control and management processes.

Function

Syntax

Log File

Airwatch/Workspace One

diagnose debug plugin enable AirWatchServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Citrix Endpoint Management

diagnose debug plugin enable XenMobileServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Google GSuite

diagnose debug plugin enable GoogleGSuiteServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Jamf

diagnose debug plugin enable JamfServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Maas360

diagnose debug plugin enable MaaS360Server

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Microsoft InTune

diagnose debug plugin enable MSInTuneServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

MobileIron

diagnose debug plugin enable MobileIronServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Nozomi

diagnose debug plugin enable NozomiServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Claroty

diagnose debug plugin enable ClarotyServer

diagnose debug plugin enable MdmManager

/bsc/logs/output.master

Disable debug

diagnose debug plugin disable <plugin name>

N/A