Troubleshooting

(FNC-CA) Debugging

Use the following KB article to gather the appropriate logs using the debugs below.

Gather logs for debugging and troubleshooting

Note: Debugs disable automatically upon restart of FortiNAC control and management processes.

Function	Syntax	Log File
Single Sign-On functionality	nacdebug –name SSOManager true	/bsc/logs/output.master
Disable debug	nacdebug –name <debug name> false	N/A

Output.master should print entries reflecting the IP address/Usernames the appliance has sent to the 3^rd Party Device. See XML and RADIUS Accounting examples on the following pages.