Windows Files Directories and Commands

There are two locations where Persistent Agent Settings are stored:

• Default Settings: Upon installation of the Persistent Agent, the default settings are written to the vendor locations indicated in the chart below. Settings written to the default location remain until one of the following occurs:

  • Entry is manually changed.

  • Agent is uninstalled.

  • Agent is updated.

    Important:

  • The default location should not be used when pushing settings via software.

  • If the Persistent Agent installer is modified in any way, the update functionality in FortiNAC may remove any or all customization.

    Persistent Agent Default Settings Location

    32-bit operating systems (Registry Key):

    64-bit operating systems (Registry Key):

• Policy Settings: Used when pushing settings via software. These settings take precedence over the Default Settings. Policy Settings can only be changed via software push.

Description	Registry Key
(32-bit operating systems) Created upon installation of the agent. Contains all default Persistent Agent settings	HKLM\Software\Bradford Networks\Client Security Agent
(64-bit operating systems) Created upon installation of the agent. Contains all default Persistent Agent settings	HKLM\Software\wow6432node\Bradford Networks\Client Security Agent
(32-bit operating systems) Contains all non-default (Policy) Persistent Agent settings	HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Bradford Networks\Persistent Agent
(64-bit operating systems) Contains all non-default (Policy) Persistent Agent settings	HKLM\Software\wow6432node\Policies\Bradford Networks\Persistent Agent

Stop/start the agent service

1. Under Services in the Control Panel, select Bradford Persistent Agent Service.

2. Stop the agent: right click and select stop.

3. Once the service shows stopped, right click and select start.
   

Alternatively, right click and select restart.