Overview

This document provides instruction for updating and replacing license keys for existing appliances when a change in any of the following license components are required:

• Number of concurrent endpoint licenses

• License type (e.g. upgrading from Plus to Pro)

• UUID or MAC address due to a FortiNAC appliance migration

These instructions apply for appliances using Perpetual Licenses, Subscription Licenses or a combination of both. For details on these license types, see section Perpetual and Subscription Licenses in the Deployment Guide in the Fortinet Document Library.

For new deployments, refer to the Deployment Guide.

Note: This document applies to appliances running on the FortiNAC-OS platform:

FNC-MX-xx

FNC-CAX-xx

For all other FortiNAC products, see FortiNAC License Upgrade Guide (CentOS).

Determining License Type

There are two types of Endpoint Licenses: Perpetual and Subscription. To confirm which type is in use, login to the Customer Portal (https://support.fortinet.com) and review the Entitlements section.

Perpetual License Support Type = License Support Entitlements are provided by installing an Endpoint License key on the FortiNAC server.
Subscription License Support Type = FortiNAC VM Entitlements are retrieved from FortiCloud over TCP port 443.
Perpetual + Subscription Licenses A combination of both Perpetual and Subscription Licenses can be purchased to apply to the same appliance.

Requirements

• Subscription licenses require access to Forticloud over TCP 443 to fds1.fortinet.com (Port1: Outbound to internet) in order to pull the entitlements.