General Configuration Notes

Avoid certain characters: When configuring the device itself, use only letters, numbers and hyphens (-) in names for items within the device configuration, in SNMP and CLI credentials. Other characters may prevent FortiNAC from reading the device configuration. For example, in many cases the # sign is interpreted by FortiNAC as a prompt. Cisco restricts the use of @ and #.
Network devices should have static IP addresses (or dynamic IP addresses that are reserved). Once a device that provides network services had been identified in FortiNAC there is no mechanism to automatically update the IP address for that device if there is a change. If the IP address on the device itself is changed, the device appears in FortiNAC to be offline or to have a communication error.

Avoid certain characters: When configuring the device itself, use only letters, numbers and hyphens (-) in names for items within the device configuration, in SNMP and CLI credentials. Other characters may prevent FortiNAC from reading the device configuration. For example, in many cases the # sign is interpreted by FortiNAC as a prompt. Cisco restricts the use of @ and #.
Network devices should have static IP addresses (or dynamic IP addresses that are reserved). Once a device that provides network services had been identified in FortiNAC there is no mechanism to automatically update the IP address for that device if there is a change. If the IP address on the device itself is changed, the device appears in FortiNAC to be offline or to have a communication error.