Install New Key

Install the license file on the FortiNAC appliance owning the serial number associated to the license.

Important:

• If HA environment without a Control Manager, ensure the Primary Server is in control before applying licenses. This can be verified in the Administration UI under the Summary panel of the Dashboard.

  

• Application of license key requires a restart of management processes. During this time...

  • Wireless clients will be unable to connect (Radius requests will not be answered)

  • Captive portal will be unavailable (Devices in isolation will be unable to register or remediate)

  • VLANs will not be changed

• Application of license key in a High Availability environment requires a second restart of management processes.

1. In the Administration UI, navigate to System > Settings > System Management > License Management.

2. From the drop-down list, select the server containing the endpoint license key. The server can be identified using the port1 MAC address, serial number or UUID (if VM).

   

3. Click Modify License Key.

   

4. Apply key using one of the following methods:

   Option 1 (recommended): Click Upload, browse to .lic key file, and click Open.

   Option 2: Copy and paste the entire content of the .lic file in the field under “Enter New Key:” Important: If any characters are missing from the pasted content, the license will not apply correctly.

5. Click OK to apply the new license key. The existing key detail is displayed in a pop-up window along with the new key detail.

6. Review the details. The new key detail should reflect the total of the original plus new license count.

   Example:

   Original license count – 9000

   Additional license count - 1000

   New license count should show 10,000

7. If the new total is not correct, click Undo to revert to the existing license key and contact Customer Service.

   If the new total is correct, click OK to apply the new endpoint license key.

8. To restart the server immediately, click OK on the dialog box.

9. To restart the server later, click Cancel on the dialog box. Another dialog box appears stating that the new key will not be applied until the server is restarted. New features or license counts contained in the new license cannot be accessed until the server is restarted. The new license is saved on the server, but is not read until the server is restarted.

10. Click OK to confirm. The new license is applied once the appliance restarts.