SOCaaS Onboarding

Thank you for choosing SOCaaS!

This SOCaaS onboarding quick start guide includes the following information:

• Step 1: Register your devices with the SOCaaS license
• Step 2: Complete the onboarding request from the FortiCloud SOCaaS portal
• Step 3: Setting up SOCaaS on your FortiAnalyzer (on-premises only)
• Frequently asked questions

Step 1: Register your devices with the SOCaaS license

To register your devices with the SOCaaS license:

1. Log in to your FortiCloud account.
2. Under Register Product, register your FortiGate device with the SOCaaS license.
3. Click on the link to continue to the SOCaaS portal. See Step 2: Complete the onboarding request from the FortiCloud SOCaaS portal.

Step 2: Complete the onboarding request from the FortiCloud SOCaaS portal

This step is essential and must be completed in order to avoid onboarding delays.

To complete the onboarding request:

1. Log in to your FortiCloud account.
2. Go to Services > Cloud Services > SOCaaS. The SOCaaS welcome page opens.
   
3. Click on the Start Onboarding button to launch the SOCaaS Onboarding Wizard. The full steps for onboarding using the SOCaaS Onboarding Wizard are available in the SOCaaS User Guide.
4. Before proceeding to the next step, wait until you receive an email from the SOCaaS Onboarding team which includes next steps and instructions.

Step 3: Setting up SOCaaS on your FortiAnalyzer (on-premises only)

If using FortiAnalyzer Cloud, the following steps are not required.

To set up your FortiAnalyzer:

1. After submitting an onboarding request from the SOCaaS Customer Portal, you will receive an email from the SOCaaS Onboarding team with instructions on how to configure your FortiAnalyzer on-premises to forward logs to SOCaaS.
2. Configure your FortiAnalyzer to forward logs to SOCaaS. For full steps, see Configuring an on-premise FortiAnalyzer.
3. Reply to the email from Fortinet-SOC@fortinet.com to confirm that the log forwarding configuration is completed.
   
4. Please wait for a confirmation email from the SOCaaS Onboarding team. The message will inform you when Onboarding is completed. This may take up to three business days (Pacific Standard Time).