Known issues
The following issues have been identified in FortiClient (Windows) 7.0.9. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Application Firewall
Bug ID | Description |
---|---|
717628 | Application Firewall causes issues with Motorola RMS high availability client. |
814391 |
FortiClient Cloud application signatures block allowlisted applications. |
823292 |
FortiClient cannot connect to JVC wireless display. |
827788 |
Threat ID is 0 on Firewall Events. |
842534 |
After upgrade to FortiClient (Windows) 7.0.7, Application Firewall blocks internal webpage. |
844997 | FortiClient sees several packet losses on different internal resources after connecting telemetry. |
853451 |
FortiClient blocks PIA VPN. |
853808 |
FortiClient (Windows) blocks Veeam with messages related to Remote.CMD.Shell and VeeamAgent.exe. |
860062 |
Application Firewall slows down opening Microsoft Active Directory (AD) Users and Computers application. |
884911 |
FortiClient detects IntelliJ IDEA Community Edition 2021.2.2 as Java.Debug.Wire.Protocol.Insecure.Configuration. |
891789 |
Application Firewall blocks CREO Management tool software. |
902866 |
Application Firewall does not block Google Drive. |
907089 |
FortiClient continues blocking MS.Windows.HTTP.Protocol.Stack.CVE-2022-21907.Code.Execution by application firewall. |
Endpoint control
Endpoint management
Bug ID | Description |
---|---|
760816 | Group assignment rules based on IP addresses do not work when using split tunnel. |
786738 |
Anti-Ransomware Events tab is visible after disabling from Feature Select. |
904348 |
FortiClient (Windows) and EMS detect encryption status as not enabled when only one hard disk has encryption (Bitlocker) enabled. |
GUI
Bug ID | Description |
---|---|
767998 | Free VPN-only client includes Action for invalid EMS certificate in settings. |
811742 |
FortiClient (Windows) does not hide software update options when registered to EMS (regression). |
826895 |
FortiClient ignores the listing order of the configured VPN connections in the GUI and tray. |
827394 |
FortiClient does not report profile change update in Notifications. |
902595 |
SAML prompt flashes on autoconnect. |
934351 | FortiSASE VPN gets stuck at wrong VPN connection status until FortiClient console restarts from sleep wakeup or network interruption.
Workaround: Restart FortiClient console. |
Install and upgrade
Bug ID |
Description |
---|---|
749331 | Windows Security setting in Windows displays FortiClient is snoozed when FortiEDR is installed. |
769639 |
FortiDeviceGuard is not installed on Windows Server 2022. |
783690 |
Reboot prompt does not display after user login. |
820672 | ZTNA driver FortiTransCtrl.sys fails to start on Windows Server 2016. |
867982 |
Blank certificate pops up when upgrading. |
Zero Trust tags
Bug ID | Description |
---|---|
782394 | ZTNA user identity tags do not work. |
819120 |
Zero trust tag rule for AD group does not work when registering FortiClient to EMS with onboarding user. |
911533 | EMS and FortiClient (Windows) do not calculate AD group ZTNA tag. |
Configuration
Bug ID |
Description |
---|---|
730415 |
FortiClient backs up configuration that is missing locally configured ZTNA connection rules. |
User and authentication
Bug ID |
Description |
---|---|
765184 | RADIUS authentication failover between two servers for high availability does not work well. |
Performance
Bug ID |
Description |
---|---|
749348 | Performance issues after upgrade. |
Zero Trust Telemetry
Bug ID |
Description |
---|---|
683542 | FortiClient (Windows) fails to register to EMS if registration key contains a special character: " !"#$%&'()*+,-./:;<=>?@[\]^_`{|}~". |
792703 |
FortiClient (Windows) cannot connect to FortiClient Cloud. |
Malware Protection and Sandbox
Bug ID |
Description |
---|---|
760073 | FortiDeviceGuard could not be installed on Windows Server through installer. |
793926 | FortiShield blocks spoolsv.exe on Citrix virtual machine servers. |
825732 |
SIM-card-slot UEFI feature slows down Windows logon when connected to VPN. |
828862 |
FortiClient does not allow virtual CD-ROM device. |
831560 |
GUI shows ransomware quarantined files after restoration via EMS. |
837638 | Identifying malware and exploits using signatures received from FortiSandbox does not work. |
844988 | FortiClient (Windows) does not block USB drive if attempting to copy contents even if WPD/USB is set to be blocked in profile. |
857041 | Windows 10 security center popup shows both FortiClient and Windows Defender are turned off. |
863802 | EMS and FortiClient (Windows) cannot detect SentinelOne even if they have product on operating system level. |
872970 | Bubble notifications do not appear when inserting USB drive in endpoint machine. |
876925 |
Antiexploit protection blocks Microsoft Signing application in Chrome. |
882904 |
FortiClient (Windows) does not include XML option to decide if FortiClient (Windows) should be snoozed or allowed to run side by side with FortiEDR. |
903371 |
FortiClient causes an unhandled exception on third party process when AV components are installed but disabled. |
915300 | FortiClient (Windows) detects file included in exception as malware. |
916958 |
FortiClient (Windows) cannot detect a virus-infected file. |
919007 |
On-deman scan for mapped drives is not possible. |
923470 |
Removable media access modifies registry key NoDriveTypeAutoRun (sets value 44). |
925850 |
RTP stop downloading file on Windows 11. |
926155 |
If Malware Protection is enabled, OS hangs up during export of .MOV file to Telestream switch. |
926383 |
When RTP is enabled, logon takes two to three minutes. |
926906 |
Printing from a web browser fails if web downloads are enabled under Sandbox. |
Remote Access
Vulnerability Scan
Bug ID |
Description |
---|---|
741241 | FortiClient (Windows) finds vulnerabilities for uninstalled software. |
795393 |
EMS does not remove vulnerability events after successful patch. |
849485 | FortiClient wrongly detects AnyDesk vulnerabilities CVE-2021-44426 and CVE-2021-44425. |
869253 |
FortiClient detects vulnerability when the required KB is installed. |
908266 |
FortiClient fails to detect vulnerabilities possibly due to FCM skipping certain VIDs when scanning. |
Logs
Bug ID |
Description |
---|---|
820067 | FortiClient forwards logs despite being completely disabled. |
849043 |
SSL VPN add/close action does not show on FortiGate Endpoint Event section. |
876810 | FortiClient does not indicate VPN user in logs when the connection succeeds. |
Web Filter and plugin
Bug ID | Description |
---|---|
776089 |
FortiClient (Windows) does not block malicious sites when Web Filter is disabled. |
812207 |
Blocked web client shows dropped connection message instead of URL blocked message. |
836906 | After FortiClient install, extended uptime results in audio cracking. |
871325 | Web Filter breaks DW Spectrum. |
904840 | When a user is doing device recovery in iTunes, error 3500 displays. |
909060 | User cannot update information on internal portal with Web Filter active. |
Avatar and social network login
Bug ID |
Description |
---|---|
878050 | Avatar does not update on FortiGate dashboards and FortiGate cannot show updated information. |
Multitenancy
Bug ID |
Description |
---|---|
780308 | EMS automatically migrates endpoints to default site. |
ZTNA connection rules
FSSOMA
Bug ID |
Description |
---|---|
841316 |
Some SSOMA versions do not present client certificate to FortiAuthenticator. |
862021 | Local account can access Internet if FSSOMA is logged in and AD user locks the screen. |
909844 | User FSSO sessions drop earlier than expected. |
Onboarding
Bug ID |
Description |
---|---|
811976 |
FortiClient (Windows) may prioritize using user information from authentication user registered to EMS. |
819989 |
FortiClient (Windows) does not show login prompt when installed with installer using LDAP/local verification. |
License
Bug ID |
Description |
---|---|
830899 | FortiClient connected to EMS loses license. |
874676 | EMS tags endpoint with existing ZTNA host tags for vulnerability and AV after EMS administrator updates EMS license from Endpoint Protection Platform to Remote Access. |
Endpoint policy and profile
Bug ID |
Description |
---|---|
889517 | EMS fails to assign the correct endpoint policy and shows FortiClient as out-of-sync despite the client syncing. |
Other
Bug ID |
Description |
---|---|
780651 | FortiClient (Windows) does not update signatures on expected schedule. |
797264 | FortiClient (Windows) cannot update signatures from FortiManager. |
834389 | FortiClient (Windows) has incompatibility with Fuji Nexim software. |
915185 |
Newer GUI elements are not translated into listed supported languages. |
919017 | FortiClient (Windows) changes installer checksum/hash for Baramundi management agent. |