Known issues
The following issues have been identified in version 7.0.8. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Multitenancy
Dashboard
Bug ID |
Description |
---|---|
817485 |
Drilldown on macOS vulnerability includes unrelated vulnerabilities. |
821570 | Vulnerability count is mismatched between vulnerability widgets and the actual number of vulnerabilities. |
Endpoint management
Endpoint policy and profile
Bug ID |
Description |
---|---|
466124 | User cannot change <nat_alive_freq> value. |
766445 |
EMS enables or disables profile feature for all policies that use the defined profile. |
823685 |
Imported Web Filter profile from FortiGate/FortiManager changes to allow for all categories after enabling Log User Initiated Traffic and resync. |
826013 |
Setting Vulnerability Scan patch status to Not does not work. |
826940 | EMS does not save <temp_whitelist_timeout> in an endpoint profile. |
833819 |
Backing up configuration files on FortiClient Cloud results in import errors. |
License
Bug ID |
Description |
---|---|
823458 |
EMS with Endpoint Protection Platform (EPP)-only license and ZTNA feature enabled reports EPP license as consumed but fails to quarantine endpoint. |
823690 | EMS includes Removable Media Access feature when using ZTNA user-based license. |
827875 |
Non-default site's License information page shows irrelevant license information. |
828944 |
EMS does not show A new license has been detected... if synced with FortiCloud account. |
846993 |
EMS with multitenancy enabled wipes license from multiple sites. |
868174 |
EMS shows features for future license. |
Install and upgrade
Bug ID |
Description |
---|---|
820546 | EMS disables New EMS Version is available for deployment EMS alert after upgrade. |
892968 | On upgraded FortiClient Cloud, modifying an endpoint policy results in a GUI error after saving the changes. |
Zero Trust tagging
Deployment and installers
System Settings
Bug ID |
Description |
---|---|
753951 |
EMS does not recognize disabling Use FortiManager for client software/signature updates > Failover. |
784554 | EMS displays error while importing ACME certificate. |
794841 |
Email alerts are not triggered when the number of available licenses is less than 10% of the total. |
807340 |
EMS tries to connect to FortiGuard Anycast server on port 8000. |
820889 | FortiGuard services setting FortiManager selector switch shows as disabled after configuring and logging out of EMS. |
829631 |
User cannot disable Delete Timeout option. |
861109 |
EMS does not send email alerts for AD events. |
Chromebook
Bug ID |
Description |
---|---|
777957 | EMS assigns the wrong profile. |
Administration
Bug ID |
Description |
---|---|
678899 |
Persisting LDAP configuration in multitenancy global/default/non-default administration users. |
828490 |
EMS fails to update email address from personal information from FortiClient. |
Performance
Bug ID |
Description |
---|---|
731097 | Updating or disabling policy assigned to large number of AD endpoints takes long time to process. |
759729 | Possible slow httpd file handle leak. |
HA
Bug ID |
Description |
---|---|
809344 | High availability (HA) does not start if starting without the database. |
860903 | The \\FCM_Default_Filesync\\ directory increases in size until space is exhausted. This causes the EMS consoles to change nodes. |
Configuration
Bug ID |
Description |
---|---|
745913 | SMTP configuration fails authentication. |
Endpoint control
Bug ID |
Description |
---|---|
776626 |
FortiClient may fail to get Web Filter custom message when EMS runs in high availability mode. |
779267 | FortiClient does not get updated profile and does not sync. |
779652 | IPsec VPN shows as offline in FortiGate endpoint record list and fails to resolve VPN IP address to EMS tag firewall dynamic address. |
813439 |
FortiClient registered with EMS IP address does not deregister from EMS when Enforce invitation-only registration for is set to ALL. |
813531 | EMS does not push profile to endpoints if they connect to EMS after enabling the feature under EMS System Settings. |
863131 | GUI does not show or shows inconsistent quarantine files. |
GUI
Bug ID |
Description |
---|---|
717433 |
Patching a vulnerability for a specific endpoint patches it on others. |
731074 |
Importing the same JSON file for zero trust tagging twice introduces duplicate tags. |
767469 | EMS marks many endpoints as not installed after upgrading. |
770204 | When CX changes the invitation link expiry date, the previous invitation link does not work. |
771027 |
FortiClient does not detect virus within large zip file, but does detect it when extracted. |
793313 |
Detailed deployment states list does not fit in window. |
811774 |
EMS with Remote Access-only license shows unrelated feature options on GUI. |
816151 |
Toggle for Use FortiManager for client software/signature updates appears disabled after enabling the feature. |
819205 |
License widget shows Forensic license as NaN used of X when no license is in use. |
Malware Protection and Sandbox
Bug ID |
Description |
---|---|
793926 | FortiShield blocks spoolsv.exe on Citrix virtual machine servers. |
ZTNA connection rules
Bug ID |
Description |
---|---|
838317 | ZTNA status display should be updated in Endpoint Details. |
Vulnerability Scan
Bug ID |
Description |
---|---|
725170 | Vulnerabilities detected on FortiClient do not show in EMS. |
Avatar and social login information
Bug ID |
Description |
---|---|
830117 | EMS fails to update email address from personal information form in FortiClient. |
Logs
Bug ID |
Description |
---|---|
856952 |
EMS is missing update daemon logs. |
FortiGuard outbreak alert
Bug ID |
Description |
---|---|
819025 | With multiple sites, EMS fails to display FortiGuard outbreak detection rules downloaded from FDS. |
Onboarding
Bug ID |
Description |
---|---|
819203 | Authorized user group name should be full path. |
820060 | EMS displays same device list with the same login and registration LDAP user on verified user and unverified user tables. |
Fabric devices
Bug ID |
Description |
---|---|
850144 | FortiClient Cloud connection fails/breaks during HA failover. |
Other
Bug ID |
Description |
---|---|
585763 | User cannot login to FortiClient cloud if they used the same browser for login to on-premise EMS. |
766163 | Improve browser compatibility with FortiClient Cloud. |
832144 | User cannot call EMS APIs. |
847870 | FortiClient Cloud does not include packaged installer when sending email invitation. |
872897 | Request data size max limit is too small for some cases (django.core.exceptions.RequestDataTooBig). |
873295 | Forensics is disabled for default System Settings profile and notifications need improvement. |