Known issues
The following issues have been identified in FortiClient (macOS) 7.0.12. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.
Configuration
|
Bug ID |
Description |
|---|---|
| 730415 | FortiClient (macOS) backs up configuration that is missing locally configured zero trust network access (ZTNA) connection rules. |
|
959285 |
Using wrong configuration for certificate filter in EMS causes config crash and FortiClient (macOS) cannot sync to EMS anymore. |
Dashboard
|
Bug ID |
Description |
|---|---|
| 993484 |
User-specified information is not updated in EMS dashboard properly when switching between different users. |
| 993524 |
User-specified information is not updated in EMS dashboard after uninstalling and installing FortiClient. |
Endpoint control
|
Bug ID |
Description |
|---|---|
|
814351 |
Endpoint information page incorrectly displays device user's domain information after user switches on macOS device. |
|
925823 |
FortiClient does not send the empty domain when switching to local user. |
|
927357 |
FortiClient (macOS) has connectivity problems when connected over VPN. |
GUI
|
Bug ID |
Description |
|---|---|
| 968068 | FortiClient responds slowly and GUI opens to blank page. |
Remote Access
Vulnerability Scan
|
Bug ID |
Description |
|---|---|
| 786011 | Vulnerability feature does not autopatch macOS Monterey 12.2.1 after it detects operating system (OS) vulnerability on macOS Monterey 12.1. |
|
790288 |
Vulnerability Scan does not detect OS vulnerabilities. |
Web Filter and plugin
|
Bug ID |
Description |
|---|---|
|
755055 |
When action set for site categories is warn, browser does not show the customized webpage, which allows user to bypass blocking. |
| 772332 | External Ethernet adapter dongle gets disconnected when speed test is run. |
| 795631 | Web Filter does not block the selected categories. |
| 886326 | Web Filter cannot filter URL with URI pathway. |
|
919522 |
Web Filter extension causes socket hangup for Docker-hosted Linux containers. |
|
956872 |
Transparent proxy causes issues with Adobe Creative Cloud and OneDrive applications. |
| 984294 | Web Filter exclusion list fails to execute expected allow and block actions. |
Zero Trust tags
|
Bug ID |
Description |
|---|---|
| 793033 | ZTNA LDAP group rule does not work. |
| 794385 | FortiClient detects third party antivirus tag. |
Application Firewall
|
Bug ID |
Description |
|---|---|
|
718957 |
Application Firewall does not work after rebooting machine. |
|
800344 |
You can remotely access quarantined endpoints using VNC protocol. |
|
814391 |
FortiClient Cloud Application Firewall application signatures block allowlisted applications. |
|
834500 |
FortiClient fails to block Application Firewall categories when web client category is set to monitor. |
|
834839 |
Web Filter does not block traffic when proxy mode is disabled and Application Firewall is disabled. |
| 927564 | FortiTray does not start after system restart. |
|
958651 |
Under Application Firewall violation list, FortiClient (macOS) shows violated programs as the same as applications, which is less accurate than Windows. |
Avatar and social login information
|
Bug ID |
Description |
|---|---|
|
777013 |
Avatar changes do not show on FortiAnalyzer. |
| 878050 | Avatar does not update on FortiGate dashboards and FortiGate cannot show updated information. |
Deployment and installers
|
Bug ID |
Description |
|---|---|
| 764672 | FortiClient displays deployment window for user when EMS configured unattended installation. |
|
935387 |
FortiClient does not delete installer downloaded from EMS when it connects to a different EMS. |
|
993140 |
Install log error is present for FortiMonitor agent in Apple silicon macOS VM. |
Installation and upgrade
|
Bug ID |
Description |
|---|---|
|
827939 |
FortiTray is not open anymore prompt shows when deploying FortiClient using script through mobile device management. |
|
828781 |
Behavior is inconsistent when uninstalling FortiClient through command in terminal and FortiClientUninstaller GUI tool. |
|
929219 |
FortiClient is upgradable from full to free version. |
FSSOMA
|
Bug ID |
Description |
|---|---|
| 962067 | FSSO mobility agent (FSSOMA) does not work with Apple local account type. |
Logs
|
Bug ID |
Description |
|---|---|
|
742124 |
FortiClient Sandbox events are not replicated on FortiAnalyzer. |
| 750703 | IPsec and SSL VPN events are not logged on FortiAnalyzer appropriately. |
|
801134 |
FortiClient (macOS) does not generate or replicate SSL VPN logs for upload to FortiAnalyzer when it establishes a tunnel. |
|
872875 |
Disabling Client-Based Logging When On-Fabric in EMS does not work. |
|
979395 |
fctinstallpost.log gets overwritten, causing loss of meaningful content. |
Malware Protection and Sandbox
|
Bug ID |
Description |
|---|---|
| 719920 | FortiClient cannot submit files to FortiClient Cloud Sandbox (SaaS) when downloaded from Thunderbird. |
|
829415 |
When next-generation antivirus is enabled, real-time protection shows as disabled. |
|
855555 |
When RTP is enabled and |
|
859241 |
FortiSandbox sends files to or queries for results from FortiSandbox when EMS is unauthorized. |
| 888356 | User cannot stop AV quick/full scan triggered from EMS. |
| 921370 | User cannot stop manually triggered AV scan. |
| 941623 |
FortiClient does not submit network drive files to Sandbox when copied or executed from mapped network drive. |
| 961542 |
Enabling Sandbox freezes system. |
Endpoint management
|
Bug ID |
Description |
|---|---|
| 891264 | EMS creates duplicate records for domain-joined Ubuntu endpoints. |
|
930560 |
FortiClientAgent/FortiTray do not quit some backend services when shutting down FortiClient. |
License
|
Bug ID |
Description |
|---|---|
| 889767 | License expiration shows unwanted +0000 at the end of the warning message. |
Onboarding
|
Bug ID |
Description |
|---|---|
| 811976 | FortiClient (macOS) may prioritize using user information from authentication user registered to EMS. |
ZTNA connection rules
|
Bug ID |
Description |
|---|---|
| 853281 | FortiClient (macOS) does not show ICDB signatures on the About page. |
| 905880 | ZTNA certificate prompt displays when deploying FortiClient (macOS) with Jamf Pro configuration profiles.
Workaround: enable ZTNA in both on- and off-Fabric profile if you are using both on- and off-Fabric profiles. |
| 938962 | FortiClient keeps prompting ztagent wants to sign using key "Imported Private Key" even when selecting always trust. |
| 956351 | ZTNA Destination GUI does not show detailed prompt for destination rules that EMS pushed. |
Other
|
Bug ID |
Description |
|---|---|
| 941865 | FortiTray does not respawn after crashing. |