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Known issues

Known issues

The following issues have been identified in version 7.0.10. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Administration

Bug ID

Description

828490

EMS fails to update email address from personal information from FortiClient.

924646

Your permissions might have been updated message displays on endpoints with vulnerability/antivirus scan request with endpoint administrator.

Deployment and installers

Bug ID

Description

714496

FortiClient Cloud upgrade keeps installer on instance and causes disk to have no space.

773672 Disabling installer ID in FortiClient installer does not take effect.
847870 FortiClient Cloud does not include packaged installer when sending email invitation.

878308

Next scheduled Scan displays incorrect date.

883481

Creating installer package from invitations page has issue.

959249

Deployment does not start when clicking Install Now on schedule popup.

Endpoint management

Bug ID

Description

760816 Group assignment rules based on IP addresses do not work when using split tunnel.
798409 EMS does not display vulnerability detected paths.
831108 User cannot download PDF report of Cloud Sandbox events on EMS.
836134 Inverse selection with ! does not work for deployment package, profile, and features under All Endpoints view.
845739 EMS shows VMware clones with duplicated UUIDs.
861603 Cloud Sandbox scan event details are not visible.
891064 Google domain enumeration fails when there are over 200 000 users.
904348 FortiClient and EMS detect encryption status as not enabled when only one hard disk has encryption (Bitlocker) enabled.

Endpoint policy and profile

Bug ID

Description

826013

Setting Vulnerability Scan patch status to Not does not work.

826940 EMS does not save <temp_whitelist_timeout> in an endpoint profile.
960944 Fully importing profiles via XML causes EMS to be unable to enable or hide some profiles.

License

Bug ID

Description

823690 EMS includes Removable Media Access feature when using zero trust network access (ZTNA) user-based license.

868174

EMS shows features for future license.

Multitenancy

Bug ID

Description

816600 Non-default site database does not update EMS serial number after new license upload.

Performance

Bug ID

Description

759729 Possible slow httpd file handle leak.

955037

Searching for an endpoint takes up to five minutes.

System Settings

Bug ID

Description

807340

EMS tries to connect to FortiGuard Anycast server on port 8000.

829631

User cannot disable Delete Timeout option.

924648

Enabling option to send email alert on detected software in FortiClient Cloud causes FortiClient Cloud to send same email every five minutes.

Zero Trust tagging

Bug ID

Description

843774

EMS ZTNA Monitor shows VPN connected IP address when IP address range matches with LAN IP address.

949747 EMS does not consistently apply IP address range zero trust tagging rule when using "and" rule logic.

Endpoint control

Bug ID

Description

863131 GUI does not show or shows inconsistent quarantine files.

928110

FortiClient clones share the same UID after using removeFCTID.exe with Ctrix MCS.

GUI

Bug ID

Description

819205

License widget shows Forensic license as NaN used of X when no license is in use.

929410

Admin page has delay with LDAP accounts.

ZTNA connection rules

Bug ID

Description

838317 ZTNA status display should be updated in Endpoint Details.

872353

Zero trust tag user notification message does not display.

Upgrade

Bug ID

Description

918021 EMS cannot enforce user verification after upgrade from 6.4.8.

941128

EMS services do not start after upgrading from 7.0.8.

952677

HA upgrade from 7.0.7 takes more than five hours.

Logs

Bug ID

Description

856952

EMS is missing update daemon logs.

Onboarding

Bug ID

Description

820060 EMS displays same device list with the same login and registration LDAP user on verified user and unverified user tables.

Fabric devices

Bug ID

Description

850144 FortiClient Cloud connection fails/breaks during HA failover.

FortiGuard outbreak detection

Bug ID

Description

925491 FortiGuard detection rules automatically become disabled.

Other

Bug ID

Description

585763 User cannot login to FortiClient cloud if they used the same browser for login to on-premise EMS.
766163 Improve browser compatibility with FortiClient Cloud.
931170 EMS does not correctly send firmware version to FortiAnalyzer.
887172 EMS fails to get update from FortiManager.

Known issues

The following issues have been identified in version 7.0.10. For inquiries about a particular bug or to report a bug, contact Customer Service & Support.

Administration

Bug ID

Description

828490

EMS fails to update email address from personal information from FortiClient.

924646

Your permissions might have been updated message displays on endpoints with vulnerability/antivirus scan request with endpoint administrator.

Deployment and installers

Bug ID

Description

714496

FortiClient Cloud upgrade keeps installer on instance and causes disk to have no space.

773672 Disabling installer ID in FortiClient installer does not take effect.
847870 FortiClient Cloud does not include packaged installer when sending email invitation.

878308

Next scheduled Scan displays incorrect date.

883481

Creating installer package from invitations page has issue.

959249

Deployment does not start when clicking Install Now on schedule popup.

Endpoint management

Bug ID

Description

760816 Group assignment rules based on IP addresses do not work when using split tunnel.
798409 EMS does not display vulnerability detected paths.
831108 User cannot download PDF report of Cloud Sandbox events on EMS.
836134 Inverse selection with ! does not work for deployment package, profile, and features under All Endpoints view.
845739 EMS shows VMware clones with duplicated UUIDs.
861603 Cloud Sandbox scan event details are not visible.
891064 Google domain enumeration fails when there are over 200 000 users.
904348 FortiClient and EMS detect encryption status as not enabled when only one hard disk has encryption (Bitlocker) enabled.

Endpoint policy and profile

Bug ID

Description

826013

Setting Vulnerability Scan patch status to Not does not work.

826940 EMS does not save <temp_whitelist_timeout> in an endpoint profile.
960944 Fully importing profiles via XML causes EMS to be unable to enable or hide some profiles.

License

Bug ID

Description

823690 EMS includes Removable Media Access feature when using zero trust network access (ZTNA) user-based license.

868174

EMS shows features for future license.

Multitenancy

Bug ID

Description

816600 Non-default site database does not update EMS serial number after new license upload.

Performance

Bug ID

Description

759729 Possible slow httpd file handle leak.

955037

Searching for an endpoint takes up to five minutes.

System Settings

Bug ID

Description

807340

EMS tries to connect to FortiGuard Anycast server on port 8000.

829631

User cannot disable Delete Timeout option.

924648

Enabling option to send email alert on detected software in FortiClient Cloud causes FortiClient Cloud to send same email every five minutes.

Zero Trust tagging

Bug ID

Description

843774

EMS ZTNA Monitor shows VPN connected IP address when IP address range matches with LAN IP address.

949747 EMS does not consistently apply IP address range zero trust tagging rule when using "and" rule logic.

Endpoint control

Bug ID

Description

863131 GUI does not show or shows inconsistent quarantine files.

928110

FortiClient clones share the same UID after using removeFCTID.exe with Ctrix MCS.

GUI

Bug ID

Description

819205

License widget shows Forensic license as NaN used of X when no license is in use.

929410

Admin page has delay with LDAP accounts.

ZTNA connection rules

Bug ID

Description

838317 ZTNA status display should be updated in Endpoint Details.

872353

Zero trust tag user notification message does not display.

Upgrade

Bug ID

Description

918021 EMS cannot enforce user verification after upgrade from 6.4.8.

941128

EMS services do not start after upgrading from 7.0.8.

952677

HA upgrade from 7.0.7 takes more than five hours.

Logs

Bug ID

Description

856952

EMS is missing update daemon logs.

Onboarding

Bug ID

Description

820060 EMS displays same device list with the same login and registration LDAP user on verified user and unverified user tables.

Fabric devices

Bug ID

Description

850144 FortiClient Cloud connection fails/breaks during HA failover.

FortiGuard outbreak detection

Bug ID

Description

925491 FortiGuard detection rules automatically become disabled.

Other

Bug ID

Description

585763 User cannot login to FortiClient cloud if they used the same browser for login to on-premise EMS.
766163 Improve browser compatibility with FortiClient Cloud.
931170 EMS does not correctly send firmware version to FortiAnalyzer.
887172 EMS fails to get update from FortiManager.