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Diagnostic tool 7.0.1

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This section lists the new features added to EMS:

Diagnostic tool 7.0.1

EMS offers the administrator a convenient means of collecting debug logs available from various backend services into one archive file.

To generate EMS diagnostic logs:
  1. Go to Administration > Generate Diagnostic Logs.
  2. If desired, enable Include Database Backup.
  3. Enter a password to protect the database backup.
  4. After entering the password, click Create.
  5. Wait for a few minutes while EMS records the diagnostic logs. Once EMS creates the log, click Download to download it. The diagnostic logs contain diagnostic files that can assist support and development teams to investigate on any issues that pertain to EMS. This mainly comprises of a lightweight database backup, snapshot of CPU and memory usage, EMS logs, and SQL Server files. The following screenshot shows the recording of CPU and memory usage during EMS diagnosis.

This section lists the new features added to EMS:

Diagnostic tool 7.0.1

EMS offers the administrator a convenient means of collecting debug logs available from various backend services into one archive file.

To generate EMS diagnostic logs:
  1. Go to Administration > Generate Diagnostic Logs.
  2. If desired, enable Include Database Backup.
  3. Enter a password to protect the database backup.
  4. After entering the password, click Create.
  5. Wait for a few minutes while EMS records the diagnostic logs. Once EMS creates the log, click Download to download it. The diagnostic logs contain diagnostic files that can assist support and development teams to investigate on any issues that pertain to EMS. This mainly comprises of a lightweight database backup, snapshot of CPU and memory usage, EMS logs, and SQL Server files. The following screenshot shows the recording of CPU and memory usage during EMS diagnosis.