Creating a support account
FortiGate for AWS supports both on-demand (PAYG) and bring-your-own-license (BYOL) licensing models. See Order types.
To make use of Fortinet technical support and ensure products function properly, you must complete certain steps to activate your entitlement. Our support team can identify your registration in the system thereafter.
First, if you do not have a Fortinet account, you can create one at Customer Service & Support.