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Administration Guide

FAQ

How do I recover the password of the admin account?

If you forget the password of the admin administrator, you cannot recover it.

However, you can use the local console to reset the password. For details, see "Resetting passwords" in FortiWeb Administration Guide.

Alternatively, you can reset the FortiWeb appliance to its default state (including the default administrator account and password) by restoring the firmware. For details, see "Restoring firmware (“clean install”)" in FortiWeb Administration Guide.

Can one system administrator account manage multiple ADOMs?

On 7.0.1 and previous builds, a system administrator can only manage one ADOM.

From 7.0.2, a system administrator can manage multiple ADOMs. Currently you can enable multiple ADOMs via CLI:

FortiWeb # show global system admin

name admin user name

admin

dev_adom

sales_adom

FortiWeb # show global system admin dev_adom

config system admin

edit "dev_admin"

set access-profile custom_profile_01

set domains dev_adom sales_adom #set multiple allowed ADOMs

next

end

How do I recover the password of the admin account?

If you forget the password of the admin administrator, you cannot recover it.

However, you can use the local console to reset the password. For details, see "Resetting passwords" in FortiWeb Administration Guide.

Alternatively, you can reset the FortiWeb appliance to its default state (including the default administrator account and password) by restoring the firmware. For details, see "Restoring firmware (“clean install”)" in FortiWeb Administration Guide.

Can one system administrator account manage multiple ADOMs?

On 7.0.1 and previous builds, a system administrator can only manage one ADOM.

From 7.0.2, a system administrator can manage multiple ADOMs. Currently you can enable multiple ADOMs via CLI:

FortiWeb # show global system admin

name admin user name

admin

dev_adom

sales_adom

FortiWeb # show global system admin dev_adom

config system admin

edit "dev_admin"

set access-profile custom_profile_01

set domains dev_adom sales_adom #set multiple allowed ADOMs

next

end