Configuring desk phones

You can configure desk phones to include their MAC addresses, phone model, phone profiles, names, and statuses. You may also assign a phone to an extension, to FortiFone-870i, or to an extension as an auxiliary.

To view the list of desk phones, go to Phone System > Device > Phone.

GUI field	Description
Delete	Select one or more phone records and click this button to remove them all at once.
Action	Assign to New Extension: Select a phone with a Not Assigned management status and click this option to add an extension and assign this phone to the extension at the same time. For more information, see To assign a phone to new extension. Assign to Existing Extension :Select a phone with a Not Assigned management status, click this option to assign this phone to an existing extension. For more information, see To assign a phone to an existing extension. Assign to Multi-cell Device: Select a multi-cell device (for example, FortiFone 870i) with a Not Assigned management status and click this option to add an extension and assign this phone to the extension at the same time. For more information, see Configuring multicell-phone FortiFone phones. Assign as Auxiliary to Existing Extension: Select a phone with a Not Assigned management status and click this option to assign it to an existing extension as an auxiliary device. For more information, see To assign a phone as an auxiliary to an existing extension. View Phone Configuration: Select a phone with an Assigned management status and click this option display its configuration file. If you select a Cisco phone, you can select Enterprise or 3PCC. View accounts: For phones to which multiple extensions can be associated, such as FON-850/860/870 and FON-D70/D71/D72, click this option to view the associated extensions. This option is only active when a phone has multiple extensions associated with it. Export: Select to save the phone list in csv format.
Extension	When a phone is registered with an extension, this column shows . Some phone models, such as the FON-D71, can have multiple registered extensions. In this case, the icon also shows the number of registered extensions. For example, .
MAC Address	The Media Access Control address (MAC address) of the phone.
Phone Model	The phone brand and model.
Phone Profile	The profile for this phone. See Configuring phone profiles.
Management	Displays if the phone has been Assigned or Not Assigned to an extension.
Number	The extension number of the phone.
Display Name	The name displaying on the extension. This is usually the name of the extension user.
Status	Displays if the phone is registered with the FortiVoice unit. A registered phone is assigned an IP address and basic PBX setup information.
IP	The IP address of the phone assigned by the FortiVoice unit.
Phone Info	The model, MAC address, and firmware version of the phone for this extension.
Last Phone Config Update	The date and time of the last configuration update that FortiVoice has completed on the phone.
Version	The firmware version of the phone.

To add a desk phone

1. Go to Phone System > Device > Phone.
2. Click New and configure the following:

   GUI field	Description
   MAC Address	Enter the MAC address of the phone you want to add.
   Phone model	Select the phone brand and model.
   Phone profile	Select the profile for this phone. You may also create a profile or edit an existing one. For more information, see Configuring phone profiles.
   Description	Enter any notes about the phone.

3. Click Create.

To assign a phone to new extension

1. Go to Phone System > Device >Phone.
2. Go to the Management column and select a phone identified as Not Assigned.
3. Click Action and select Assign to New Extension.
4. Enter the extension details and click Next. For details, see Configuring IP extensions.
5. Review the phone details and click Next.
6. Review the summary and click Finish.
7. If the phone does not show the extension after a few minutes, reboot the phone.

To assign a phone to an existing extension

1. Go to Phone System > Device > Phone.
2. Go to the Management column and select a phone identified as Not Assigned.
3. Click Action and select Assign to Existing Extension.
4. Select the extension to associate with the phone and click Next.
5. Review the extension details and click Next. For details, see Configuring IP extensions.
6. Review the phone details and click Next.
7. Review the summary and click Finish.
8. If the phone does not show the extension after a few minutes, reboot the phone.

To assign a phone as an auxiliary to an existing extension

1. Go to Phone System > Device > Phone.
2. Go to the Management column and select a phone identified as Not Assigned.
3. Click Action and select Assignas Auxiliary to Existing Extension.
4. Select the extension to associate with the phone and click Next.
5. Review the extension details and click Next. For details, see Configuring IP extensions.
6. Review the phone details and click Next.
7. Review the summary and click Finish.
8. If the phone does not show the extension after a few minutes, reboot the phone.