Fortinet white logo
Fortinet white logo

FortiVoice Phone System Administration Guide

Navigating the FortiVoice GUI

Navigating the FortiVoice GUI

To help you navigate the GUI, this section includes the following topics:

GUI overview

When you connect to your FortiVoice phone system using a web browser, you access the following GUI:

No.

Description

1

To access the system security status and security audit details.

For detailed information, see Checking the system security.

2

To access the phone maintenance for updating phone configurations and rebooting phones.

For detailed information, see Maintaining phones.

3

To access the context-sensitive help (CSH) which opens the FortiVoice online documentation in HTML format. You can download the PDF file from the HTML page. You can also access the CSH by pressing the F1 key.

4

To access the CLI console.

5

To view the GUI in full screen mode without the top banner and menu items on the left.

6

To access the following functions:

  • Change password

  • Reboot

  • Shut down

  • Log out

7

To access the tabs associated with a selected sub-menu.

The Dashboard > Status includes areas called widgets (for example, System Information and License Information).

8

Click a menu item to expand your selection and show related sub-menus.

9

The Search option allows you to search for keywords appearing in navigation menus, sub-menus, and tabs and to quickly access the configuration pages.

How to search:

  1. Click the magnifying glass icon .
  2. Enter the text that you want to find.
  3. In the search results, click on a result to go to the configuration page.

How to clear a search:

  1. Go to the Search option.
  2. At the end of the search field, click x.

Checking the system security

To check the system security and display security audit details, click the security alert icon at the top right corner of the screen. If there are any security issues, the icon has a red exclamation mark.

For information about security settings, see Configuring security settings.

GUI field or button

Description

Passwords

Password Policy

If the SIP password and user PIN policy for administrators and extension users are met, the shield icon is green. Otherwise, it is red.

Click Edit Password Policy to set password policies. See Setting password policies.

Empty Admin Password Allowed

If a password is required in the admin password field when logging in to the system, the shield icon is green. Otherwise, it is red.

For information about selecting this option, see Setting password policies.

Unsafe SIP Password Count

This option counts the unsafe SIP passwords for IP and fax extensions only.

If any unsafe SIP passwords are found, the shield icon is red. Otherwise, it is green.

Click Password Auditor to verify the strength of IP and fax extension passwords. See Auditing the extension passwords.

Unsafe PIN Count

This option counts the unsafe voicemail PINs for any extension type that has a voicemail PIN.

If any unsafe voicemail PINs are found, the shield icon is red. Otherwise, it is green.

For information about configuring extensions, see Setting up local extensions.

Unsafe User Password Count

This option counts the unsafe user passwords set in IP Extension > User Setting > Web Access and includes all extension types except branch page extensions.

If any unsafe user passwords are found, the shield icon is red. Otherwise, it is green.

For information about setting user passwords, see Configuring IP extensions.

Unaudited Password Count

This option counts the newly added extensions of which the passwords have yet to be audited.

If any unaudited passwords are found, the shield icon is red. Otherwise, it is green.

For information about verifying the strength of extension passwords. See Auditing the extension passwords.

Miscellaneous

Not Assigned Phone Count

This option counts the number of phones that have not been assigned to extensions yet.

If any phones without extensions are found, the shield icon is red. Otherwise, it is green.

For information about assigning phones to extensions, see Configuring desk phones.

Clicking the delete icon removes all not assigned phones.

Secure TFTP System

This option monitors if the system TFTP is enabled.

If TFTP is enabled, the shield icon is red.

If TFTP is disabled, the shield icon is green.

Clicking Edit allows you to enable or disable the system TFTP, which also enables or disables TFTP settings in System > Advanced > Service/Auto Provisioning. For details, see Configuring the internal ports and Configuring SIP phone auto-provisioning.

Secure TFTP Interfaces

This option monitors if TFTP is enabled on the port interfaces.

If TFTP is enabled, the shield icon is red.

If TFTP is disabled, the shield icon is green.

If you have TFTP enabled on multiple ports, they will be listed and

you can click a link to disable it. For details, see Configuring the network interfaces.

HTTP Interfaces

This option monitors if HTTP is enabled on the port Interfaces.

If HTTP is enabled, the shield icon is yellow (warning).

If HTTP is disabled, the shield icon is green.

If you have HTTP enabled on multiple ports, they will be listed and

you can click a link to disable it. For details, see Configuring the network interfaces.

Administrator Trusted Hosts

This option monitors if trusted hosts are configured on the system administrator account.

If trusted hosts are not configured, the shield icon is red.

If trusted hosts are configured, the shield icon is green.

APNS Push Certificate

An iPhone running the FortiFone Softclient for iOS requires the following valid certificates on the FortiVoice phone system:

  • Apple Push Notification service (APNs): Used to receive notification messages.

  • VoIP services: Used to receive incoming calls.

This option monitors those certificates.

For more details, see Managing APNs and VoIP services certificates.

Send Alert

(button)

Click to email the security audit details to recipients configured in Log & Reports > Alert > Configuration.

For details, see Configuring alert email.

Navigating the FortiVoice GUI

Navigating the FortiVoice GUI

To help you navigate the GUI, this section includes the following topics:

GUI overview

When you connect to your FortiVoice phone system using a web browser, you access the following GUI:

No.

Description

1

To access the system security status and security audit details.

For detailed information, see Checking the system security.

2

To access the phone maintenance for updating phone configurations and rebooting phones.

For detailed information, see Maintaining phones.

3

To access the context-sensitive help (CSH) which opens the FortiVoice online documentation in HTML format. You can download the PDF file from the HTML page. You can also access the CSH by pressing the F1 key.

4

To access the CLI console.

5

To view the GUI in full screen mode without the top banner and menu items on the left.

6

To access the following functions:

  • Change password

  • Reboot

  • Shut down

  • Log out

7

To access the tabs associated with a selected sub-menu.

The Dashboard > Status includes areas called widgets (for example, System Information and License Information).

8

Click a menu item to expand your selection and show related sub-menus.

9

The Search option allows you to search for keywords appearing in navigation menus, sub-menus, and tabs and to quickly access the configuration pages.

How to search:

  1. Click the magnifying glass icon .
  2. Enter the text that you want to find.
  3. In the search results, click on a result to go to the configuration page.

How to clear a search:

  1. Go to the Search option.
  2. At the end of the search field, click x.

Checking the system security

To check the system security and display security audit details, click the security alert icon at the top right corner of the screen. If there are any security issues, the icon has a red exclamation mark.

For information about security settings, see Configuring security settings.

GUI field or button

Description

Passwords

Password Policy

If the SIP password and user PIN policy for administrators and extension users are met, the shield icon is green. Otherwise, it is red.

Click Edit Password Policy to set password policies. See Setting password policies.

Empty Admin Password Allowed

If a password is required in the admin password field when logging in to the system, the shield icon is green. Otherwise, it is red.

For information about selecting this option, see Setting password policies.

Unsafe SIP Password Count

This option counts the unsafe SIP passwords for IP and fax extensions only.

If any unsafe SIP passwords are found, the shield icon is red. Otherwise, it is green.

Click Password Auditor to verify the strength of IP and fax extension passwords. See Auditing the extension passwords.

Unsafe PIN Count

This option counts the unsafe voicemail PINs for any extension type that has a voicemail PIN.

If any unsafe voicemail PINs are found, the shield icon is red. Otherwise, it is green.

For information about configuring extensions, see Setting up local extensions.

Unsafe User Password Count

This option counts the unsafe user passwords set in IP Extension > User Setting > Web Access and includes all extension types except branch page extensions.

If any unsafe user passwords are found, the shield icon is red. Otherwise, it is green.

For information about setting user passwords, see Configuring IP extensions.

Unaudited Password Count

This option counts the newly added extensions of which the passwords have yet to be audited.

If any unaudited passwords are found, the shield icon is red. Otherwise, it is green.

For information about verifying the strength of extension passwords. See Auditing the extension passwords.

Miscellaneous

Not Assigned Phone Count

This option counts the number of phones that have not been assigned to extensions yet.

If any phones without extensions are found, the shield icon is red. Otherwise, it is green.

For information about assigning phones to extensions, see Configuring desk phones.

Clicking the delete icon removes all not assigned phones.

Secure TFTP System

This option monitors if the system TFTP is enabled.

If TFTP is enabled, the shield icon is red.

If TFTP is disabled, the shield icon is green.

Clicking Edit allows you to enable or disable the system TFTP, which also enables or disables TFTP settings in System > Advanced > Service/Auto Provisioning. For details, see Configuring the internal ports and Configuring SIP phone auto-provisioning.

Secure TFTP Interfaces

This option monitors if TFTP is enabled on the port interfaces.

If TFTP is enabled, the shield icon is red.

If TFTP is disabled, the shield icon is green.

If you have TFTP enabled on multiple ports, they will be listed and

you can click a link to disable it. For details, see Configuring the network interfaces.

HTTP Interfaces

This option monitors if HTTP is enabled on the port Interfaces.

If HTTP is enabled, the shield icon is yellow (warning).

If HTTP is disabled, the shield icon is green.

If you have HTTP enabled on multiple ports, they will be listed and

you can click a link to disable it. For details, see Configuring the network interfaces.

Administrator Trusted Hosts

This option monitors if trusted hosts are configured on the system administrator account.

If trusted hosts are not configured, the shield icon is red.

If trusted hosts are configured, the shield icon is green.

APNS Push Certificate

An iPhone running the FortiFone Softclient for iOS requires the following valid certificates on the FortiVoice phone system:

  • Apple Push Notification service (APNs): Used to receive notification messages.

  • VoIP services: Used to receive incoming calls.

This option monitors those certificates.

For more details, see Managing APNs and VoIP services certificates.

Send Alert

(button)

Click to email the security audit details to recipients configured in Log & Reports > Alert > Configuration.

For details, see Configuring alert email.