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FortiVoice Cookbook

Call history

Call history

FortiVoice call detail records (CDR) display all the phone calls made during a certain time period. CDRs also include the following information:

  • Caller and receiver
  • Time of the call (start and end)
  • Call duration
  • Call status
  • Call direction
  • Trunks used
  • Call type
  • Call recordings
  • Source and destination departments

This section includes Managing access to call detail records.

Call history

Call history

FortiVoice call detail records (CDR) display all the phone calls made during a certain time period. CDRs also include the following information:

  • Caller and receiver
  • Time of the call (start and end)
  • Call duration
  • Call status
  • Call direction
  • Trunks used
  • Call type
  • Call recordings
  • Source and destination departments

This section includes Managing access to call detail records.