Fortinet Document Library

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Table of Contents

FortiVoice User Portal Guide

Managing parked calls

Here is how the Parked Call widget works:

  1. An extension parks a call on the system.
  2. The call appears in the Parked Call widget of the operator console.
  3. In the list of the Parked Call widget, one of the users of the operator console can then select the call, and click Unpark. The phone of that operator console user rings with the parked call.
  4. To refresh the list of parked call, click Refresh .

Managing parked calls

Here is how the Parked Call widget works:

  1. An extension parks a call on the system.
  2. The call appears in the Parked Call widget of the operator console.
  3. In the list of the Parked Call widget, one of the users of the operator console can then select the call, and click Unpark. The phone of that operator console user rings with the parked call.
  4. To refresh the list of parked call, click Refresh .