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Table of Contents

FortiVoice User Portal Guide

Call recording

The Call Recording menu displays all your recorded calls.

FortiVoice allows you to record phone calls to have a permanent record of particularly important phone calls.

Note

FortiVoice supports two types of recordings: 

  • Personal recording: You can access your phone call recordings from the FortiVoice user portal.
  • System recording: With the administrator privilege, you can access phone call recordings from the FortiVoice web-based manager. For more details about this recording type, see the Call recording section in the FortiVoice Cookbook.

This section includes the following topics:

Call recording

The Call Recording menu displays all your recorded calls.

FortiVoice allows you to record phone calls to have a permanent record of particularly important phone calls.

Note

FortiVoice supports two types of recordings: 

  • Personal recording: You can access your phone call recordings from the FortiVoice user portal.
  • System recording: With the administrator privilege, you can access phone call recordings from the FortiVoice web-based manager. For more details about this recording type, see the Call recording section in the FortiVoice Cookbook.

This section includes the following topics: