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Table of Contents

FortiVoice Cookbook

Uploading the FortiFone firmware to FortiVoice

Before you begin

  • Verify that the network connectivity is available between the target FortiFone devices and the FortiVoice unit.
  • Download the latest FortiFone firmware files from the Fortinet Support website.

Procedure steps

  1. Go to Managed System > Firmware.
  2. From the FortiFone Firmware tab, click Upload.
    The FortiFone Firmware Upload window opens.
  3. For Phone model, select the phone type that will be the target of the firmware upgrade.
  4. For Firmware file, click Select. Select the firmware file for the selected FortiFone model and click Open.
    The firmware file uploads to FortiVoice.
  5. In the Comments field, provide a comment if necessary.
  6. For FortiFone-380, 480, and 580, there is a Forced option. If necessary, enable this option to force a new build onto the phone regardless of the firmware version already on the phone.
  7. Click OK.
    The uploaded firmware file appears in the list of FortiFone Firmware files.

Uploading the FortiFone firmware to FortiVoice

Before you begin

  • Verify that the network connectivity is available between the target FortiFone devices and the FortiVoice unit.
  • Download the latest FortiFone firmware files from the Fortinet Support website.

Procedure steps

  1. Go to Managed System > Firmware.
  2. From the FortiFone Firmware tab, click Upload.
    The FortiFone Firmware Upload window opens.
  3. For Phone model, select the phone type that will be the target of the firmware upgrade.
  4. For Firmware file, click Select. Select the firmware file for the selected FortiFone model and click Open.
    The firmware file uploads to FortiVoice.
  5. In the Comments field, provide a comment if necessary.
  6. For FortiFone-380, 480, and 580, there is a Forced option. If necessary, enable this option to force a new build onto the phone regardless of the firmware version already on the phone.
  7. Click OK.
    The uploaded firmware file appears in the list of FortiFone Firmware files.