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Table of Contents

FortiVoice User Portal Guide

Customizing display preferences

  1. Go to Preferences.
  2. Configure the following fields:

    GUI field

    Description

    Display Preference

     

    Default portal

    Set the default portal to open when you log in: User portal (by default), Operator console, or Call center console.

    For more information about the different consoles, see Call center console and Operator console.

    Phone language

    Set the phone language for the extension.

    Web language

    Set the user portal language (English by default).

    Theme

    Set the display color theme for the user portal (Green by default).

    Time zone

    Set the time zone for the user portal (GMT -8:00 Pacific Time US & Canada by default).

  3. To saves changes, click OK.

Customizing display preferences

  1. Go to Preferences.
  2. Configure the following fields:

    GUI field

    Description

    Display Preference

     

    Default portal

    Set the default portal to open when you log in: User portal (by default), Operator console, or Call center console.

    For more information about the different consoles, see Call center console and Operator console.

    Phone language

    Set the phone language for the extension.

    Web language

    Set the user portal language (English by default).

    Theme

    Set the display color theme for the user portal (Green by default).

    Time zone

    Set the time zone for the user portal (GMT -8:00 Pacific Time US & Canada by default).

  3. To saves changes, click OK.