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Table of Contents

FortiVoice User Portal Guide

Recording a phone call

Note

Before recording a phone call, have the agreement of the person you are talking with or check your local laws regarding phone recording.

Prerequisite

To record a phone call: Make sure that the FortiVoice system administrator applies a user privilege, with the monitor/recording, personal recording option enabled, to your extension.

Procedure steps
  1. During a phone call, start the personal recording by pressing *30.
  2. To pause the personal recording, press *31. To resume the recording, press *30 again.

    The recording continues until you hang up.

Recording a phone call

Note

Before recording a phone call, have the agreement of the person you are talking with or check your local laws regarding phone recording.

Prerequisite

To record a phone call: Make sure that the FortiVoice system administrator applies a user privilege, with the monitor/recording, personal recording option enabled, to your extension.

Procedure steps
  1. During a phone call, start the personal recording by pressing *30.
  2. To pause the personal recording, press *31. To resume the recording, press *30 again.

    The recording continues until you hang up.