Fortinet Document Library

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Table of Contents

FortiVoice User Portal Guide

Customizing incoming calls preferences

  1. Go to Preferences.
  2. Configure the following fields:

    GUI field

    Description

    Incoming Calls

     

    Retain original caller ID

    Enable to display the original caller's number of an incoming call.

    Call screening

    Enable to request callers to state who they are and why there are calling when receiving an incoming call, allowing you to safely answer expected calls or cancel unwanted and spam calls.

    Record caller name

    Enable to record the names of incoming callers.

    Ring duration

    Specify the duration of time in seconds that incoming calls will ring for before going to voicemail.

    Call waiting

    Enable to allow you to answer an incoming call while on another call.

  3. To save changes, click OK.

Customizing incoming calls preferences

  1. Go to Preferences.
  2. Configure the following fields:

    GUI field

    Description

    Incoming Calls

     

    Retain original caller ID

    Enable to display the original caller's number of an incoming call.

    Call screening

    Enable to request callers to state who they are and why there are calling when receiving an incoming call, allowing you to safely answer expected calls or cancel unwanted and spam calls.

    Record caller name

    Enable to record the names of incoming callers.

    Ring duration

    Specify the duration of time in seconds that incoming calls will ring for before going to voicemail.

    Call waiting

    Enable to allow you to answer an incoming call while on another call.

  3. To save changes, click OK.