Resolved issues
The resolved issues listed below do not list every bug that has been corrected with this release. For inquires about a particular bug, contact Fortinet Customer Service & Support.
|
Bug ID |
Description |
|---|---|
| 645447 | Applying configuration to survivability branches generates an error. |
|
698638 |
Call information in Active Call widget is blank when supervised transfers are received from customer service agents. |
| 702607 |
Phones display wrong time. |
| 703017 | After upgrade, gateway trunk status becomes Unmonitored. |
| 666593 | Adding a user group results in error. |
| 702252 | Adding new desktop softclient extensions to the PBX and setting them as agents of a call queue change their status to Unavailable. |
| 699099 | GS16 Gateway SIP status shows Not Registered. |
| 664322 | Inbound faxes fail to reach eFax accounts. |
| 701551 | Sometimes configuration changes do not take effect unless rebooting the system. |
| 665710 | When an unassigned profile is sent to FON-480 on an LLDP VLAN, FON-480 drops out of Voice VLAN to Standard LAN. |
| 697194 | User privilege profile is broken if its name has more than 41 characters. |
| 594661 | FortiFone softclient API login setting is enabled by default in all privilege profiles. |
| 699874 | Cyrillic characters are not displayed properly in the Active Calls widget of Call Center console. |
| 664729 | When editing a schedule profile, the AM start time and all PM times are grayed out. |
| 700602 | SIP trunk status does not display correctly. |
| 690961 | Analog trunks do not pick up immediately if caller ID is not enabled on line. |
| 699889 | Department administrators are not able to access FXS extensions assigned to their departments. |
| 693746 | Agents' names disappear in Monitor View when their calls are placed on hold. |
| 690898 | Import extensions using CSV does not use the configured system time zone. |
| 694092 | 911 emergency calls fail to route when number overlaps with Call Park extension that is 911. |
| 691673 | General Voicemail Box cannot send voicemail to all 3 email addresses. |
| 694417 | Phone password can be set to a value longer than some phone models are able to accept. |
| 691856 | System event log has DB exception. |
|
692147 |
User portal allows incorrect WAV file to be uploaded to the system. |
|
699217 |
Configuration file issue: samld should not completely copy /migadmin/www/admin_ to /migadmin/www/adminsso. |
|
698641 |
In Agent console, when an agent is placed on pause, the pause duration timer starts at 01:00:01. Refreshing widget shows correct time. |
|
698436 |
Manual recording (*35, *36, *37) is inconsistent. Only the last part of recording plays back, and *36 does not pause. |
|
698645 |
In the Call center Waiting Caller widget, Transfer function does not work. |
|
699605 |
Call Centre Queue Call Detail Report and some other reports do not return any results when Period Type is set to "Today". |
|
699292 |
LDAP contacts are missing on the GUI and LDAP connector keeps adding duplicated entries. |
|
697351 |
Import error message contains invalid characters. |
|
698373 |
On the PBX GUI, IP address under HA Advanced Options from Override External Media Host field cannot be removed. |
|
693703 |
Voicemail PIN must contain section for validation. |
|
687294 |
FortiVoice gets stuck at Upgrading status when upgrading FortiVoice Gateways on it. |
| 654223 |
Call detail report misses data. |
| 690176 | Active call widget does not show information for calls transferred to it from a queue. |
|
609651 |
Inconsistent phone number format is presented to IVR. |
|
695134 |
Call center console widgets show incorrect call data. |
| 687293 | DTMF logging does not work. |
| 687863 | FortiVoice keeps sending voicemail notifications to extensions after removing the extensions from the General Voicemail setting. |
|
691212 |
The daemon 'fastagid' crashes. |
|
696867 |
FortiVoice does not initiate push notification and the"pushd" command does not work. |
|
698096 |
The number of an incoming fax to eFax account shows UNBLOCK. |
|
696487 |
LDAP server needs better connection management to mitigate service vulnerability when the maximum number of connections are reached. |
|
697646 |
Auxiliary Extension popup of custom type shows untranslated field for SIP password. |
| 696358 | An extension associated with a group or auto attendant cannot be deleted after removing its association with the group or auto attendant. |
|
696903 |
Two field names in Branch Paging are changing names depending on which page is opened first. |
| 695823 | Call center console does not show http as links on active message call window. |
| 696647 | Redo button in Phone Maintenance Job works for empty extension list on refresh. |
| 695851 | Entering excessive password digits for phone profile generates wrong order of errors. |
| 689123 | In an HA cluster, the primary unit generates a JWT token that causes the secondary unit to reload. |
| 687550 | GO08 trunk status is unavailable on main PBX, but remains functional after upgrading from v6.0.6 GA to v6.0.7 GA. |
| 694126 | Change of extension SIP password does not take effect immediately. |
| 691252 | Office peer cannot call other office peers. |
| 689961 | System log has some DB exception messages during an HA failover. |
| 691646 | HA status page displays the wrong status after a failover. |
| 689826 | Batch edit and csv import do not check password policy. |
|
657221 |
Phone softclient presence does not work. |
| 694731 | Call parking with Park Appearance keys fail to properly park calls using Attended Transfer mode. |
| 651849 | Call History has call transfer errors when a Queue Agent transfers calls to another Queue. |
| 663500 | Phone password can be set to a value longer than some phone models are able to accept. |
| 688600 | On FON-X80, Call Forward key label shows Call Forward, but on phone display it shows CFW. |
| 690357 | On FortiVoice 5000F RAID 5, the storage disk size displays the wrong capacity size. |
| 694876 | External extension using FON-480 references the FortiVoice IP address as the NTP server. |
| 694384 | Transferring calls to General Voicemail fail. |
| 689491 | Voicemail access has issues when the associated SIP profile setting changes. |
| 692690 | LDAP contact list on phone only lists last names. |
|
672100 |
Phone system does not send calls to softclients in ring groups with softclient members only. |
| 691890 | After a configuration is restored, some Call center console widgets are empty. |
| 693299 | Dialog boxes lose cursor on auto refresh. |
| 671096 | FortiVoice keeps sending invitations to agents under some conditions. |
| 691029 | Voicemail forwarding is not functional for extensions with user ID as name instead of number. |
| 691542 | Callbacks fail to make calls when initiated from the Queue Callback List widget. |
| 662291 | Call center reports do not show calls that are rejected and not answered. |
| 689706 | FON-375 small key appearance screen is blank when auto-provisioned as an unassigned phone. |
| 692205 | External address change reboots internal FortiFone phones. |
| 693234 | The link and title for the IVR Exception Handling dialog are mismatched. |
| 690175 | The Agent console updates with information from queues not monitored by its profile. |
| 691066 | IVR Survey Detail report generates empty value for survey destination. |
| 684486 | Attended transfers do not get recorded on the receiving extension. |
| 691876 | LDAP search does not work for last name on FON-570 remote phonebook. |
| 692206 | The edit option for extensions is present on selection lists but does nothing. |
| 692596 | Setting priority on a call in the Waiting Caller widget ends all calls in Call center. |
| 691028 | In Phone Maintenance, replace Phone mode with Phone model. |
| 691636 | In an HA cluster, generic log has DB exceptions (subtype:smtp) during a failover. |
| 692525 | In the Agent widget, Duration should reset when Reason Code is changed in Paused status. |
| 690158 | Change Priority function in Call Waiting widget does not work. |
| 687295 | General Voicemail box cannot be accessed by direct dial or through the Auto Attendant. |
| 692230 | In the Agent widget, Answered defaults to 0 sporadically and duration resets to "0" after refresh. |
|
689925 |
Changing SIP profile with batch edit does not trigger phone configuration change. |
| 688605 | Adding business or personal contact gets an error message. |
|
685712 |
Changing an inbound rule in call routing to go to a different auto attendant causes a crash. |
| 690153 | Call is not auto cleared from Active Call widget. |
| 655267 | Call Center agent wrap up timer starts when call transfer is completed. |
| 670033 | After a reboot/upgrade of the FortiVoice unit, FON-480 Line/Extension key assignments no longer function. |
| 688473 | Monitor view does not display time field. |
| 687277 | Exclusion of port in traffic capture does not work. |
| 688605 | Adding business or personal contact gets an error message. |
|
664418 |
The maximum value of ring duration is only 127 seconds in CLI even if the range is from 6 to 1800 seconds. |
|
679107 |
There are issues in editing a condition in existing IVR Handling and cloning an IVR. |
|
682718 |
The Other Actions button in Business Contact does not work. |
|
678808 |
User portal Operator Active Calls widget does not auto refresh to display the initial call into Auto Attendant. |
|
681398 |
The pop-up window for batch edit result contains a misspelling of the word "successful". |
|
673339 |
Cannot edit Calendar-based schedule with the Edit button. |
|
677579 |
Installing softclient and call center licenses on the secondary unit fails. |
|
677663 |
The WSS external access port in extension desktop UC configuration is wrong. |
|
685789 |
The expired or unregistered status of extension is incorrect. |
|
683330 |
Firewall rules miss custom service port policy for the SMDR connection. |
|
671538 |
HA has multiple issues after upgrading to v6.4.0. |
|
662781 |
Newly created eFax account number is missing. |
|
667903 |
Non Scheduled Business Hour Call Handling cannot be set up. |
|
667729 |
In User Privilege profile, enabling Permit outgoing rules option does not work as expected. |
|
669157 |
The Call Centre queues selection bar is incorrect when it is empty. |
|
668441 |
Adding an extension to a Call Center queue does not update the fvmonitor.number_list table. Agent_type is not updated. |
|
663424 |
The fvmonitor.number_list table is not populated after a system restore at 6.0.6 GA. |
|
670892 |
Encrypted system configuration cannot be restored from the dashboard. |
|
672459 |
It is unable to edit extensions. |
|
672377 |
Under Queue Alert Events, Caller Waiting Over does not work. |
|
670866 |
Calls drop when a call ring group has only softclient members. |
|
670522 |
LSG configuration push fails in some cases if hostname cannot resolve. |
|
671103 |
Ring group call handling "Phone not connected" setting does not work. |
|
681097 |
FortiVoice AWS .zip file is incorrectly named. |
|
678207 |
Expired subscriptions are not being cleared and the system eventually crash due to lack of memory. |
|
677859 |
Change capitalization of LDAP profile. |
|
667526 |
Fax does not work while using DID mapping to fax extension. |
|
677925 |
Activated softclient license is not updated if license count is assigned with batch edit. |
|
674431 |
mDNS does not work. |
|
662409 |
Incoming faxes cannot be received over GT02 and GO08 gateways. |
|
666241 |
SIP profile is missing in fax extension setting after upgrading to v6.4.0. |
|
664351 |
New fax settings are not preserved but can be applied in CLI. |
|
663498 |
Under Call Center Agent Group, sometimes members come up empty. |
|
664290 |
Resource list of programmable keys is blank on switching mode. |
|
664368 |
After the VM license expires, the FortiVoice web-based manager goes into read only. A new license cannot be loaded from the dashboard. |
|
659037 |
Queue logs quick search resets on page change. |
|
697888 |
The CSV file that is downloaded in Call History is blank. |
|
688130 |
Retaining original caller ID does not work. |
|
687265 |
PRI gateway misses dialplan "pri-gateway-mapping" after upgrading from v5.3.26 to v6.0.7. |
|
687567 |
DB error message appears in system event log after phone system firmware upgrade from v5.3.25 to v6.0.6, then to v6.0.7. |
|
697322 |
Translations are missing in a few places of user portal. |
|
695973 |
FortiVoice user portal should reflect status of Personal block list option on the FortiVoice unit. |
|
700705 |
Text should be aligned with columns in Device section of the FortiVoice user portal. |
|
703783 |
The web-based manager does not display valid MTU limit. |
|
701123 |
Call History contains spelling error: downloaded. |
|
699887 |
Special Spanish characters are not imported properly from LDAP in Display Name. |
|
701108 |
Music on Hold file recorded shows error for Input Name as File ID. |
|
700370 |
Phone configuration is not updated when LDAPS is enabled for remote directory in phone profile. |
|
675864 |
DiffServ value is incorrect in SIP and RTP packet IP header. |
|
702587 |
LSG branch paging should be hidden when FVE-100E/500F serve as survivability branches. |
|
703404 |
Disabling MTU option in the web-based manager is not saved. |
|
705481 |
When upgrading from v6.0.8 GA to v6.4.1, an error appears when attempting to delete entry under Monitor > Extension & Device > Phone. |
|
705119 |
System or user generated voicemail PIN violates voicemail PIN policy. |
|
704763 |
Upgrade from v5.3.26 to v6.0.7 or v6.0.8 fails for FortiVoice unit with series number starting at FO-1KE. |
|
706361 |
Newly created FSS_ACCESS paging trunk does not work on the local survivable gateway (LSG). |
|
705545 |
The auto-generated Phone Maintenance scheduled job has timezone mismatch after upgrading the FortiVoice unit. |
|
705839 |
FON-480 on a local survivable gateway (LSG) uses expiry time as 3600 seconds when registering to the central station during an LSG failover. |
|
706775 |
After the second Blind Transfer using the Operator console, the call is cut off. |
|
705943 |
Changing trunk name in gateway causes authentication failure. |
|
706242 |
Importing a CSV file goes through without entering an extension number. |
|
706370 |
Reading a local survivable gateway (LSG) device information results in unexpected values for branch MAC address and serial number. |