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FortiVoice Phone System Administration Guide

Setting up a call center

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Setting up a call center

A call center allows an organization to receive or transmit a large volume of requests by telephone in a centralized office.

You can configure a call center and operate the center on the user portal.

This option is only available if you have purchased a call center license.

This topic includes:

Setting up a call center

A call center allows an organization to receive or transmit a large volume of requests by telephone in a centralized office.

You can configure a call center and operate the center on the user portal.

This option is only available if you have purchased a call center license.

This topic includes: