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Table of Contents

FortiVoice Phone System Administration Guide

Introduction

The FortiVoice Phone System enables you to completely control your organization’s telephone communications. Easy to use and reliable, the FortiVoice phone system delivers everything you need to handle calls professionally, control communication costs, and stay connected everywhere.

The FortiVoice system includes all the fundamentals of enterprise-class voice communications, with no additional cards to install. Auto attendants, voice messaging, ring groups, conferencing and much more are built-in. In addition, the FortiVoice user portal lets your staff view their call logs, configure and manage their own messaging, and access other features, such as the operator console and the agent console.

This document describes how to configure and use the FortiVoice phone system. Only the configuration procedures through the web-based manager are provided.

This topic includes:

Introduction

The FortiVoice Phone System enables you to completely control your organization’s telephone communications. Easy to use and reliable, the FortiVoice phone system delivers everything you need to handle calls professionally, control communication costs, and stay connected everywhere.

The FortiVoice system includes all the fundamentals of enterprise-class voice communications, with no additional cards to install. Auto attendants, voice messaging, ring groups, conferencing and much more are built-in. In addition, the FortiVoice user portal lets your staff view their call logs, configure and manage their own messaging, and access other features, such as the operator console and the agent console.

This document describes how to configure and use the FortiVoice phone system. Only the configuration procedures through the web-based manager are provided.

This topic includes: