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Table of Contents

FortiVoice Phone System Administration Guide

Managing PRI gateways

VoIP PRI gateways seamlessly connect your legacy telephony infrastructure, made up of PRI (T1, E1) or BRI lines, to IP networks. Businesses with legacy phone equipment (such as a TDM PBX) can use PRI gateways to connect to SIP trunking services without altering their current network infrastructure.

The FortiVoice FVG-GT01 and GT02 gateways can be auto discovered by the FortiVoice unit once they connect to it. You can also manually add gateways to be managed by the FortiVoice unit.

For PRI gateway deployment information, see FortiVoice PRI Gateway Deployment Guide.

This topic includes:

Viewing and adding gateways

To view the list of added GT01/02 gateways, go to Managed System > Gateway > PRI Gateway.

GUI field

Description

Apply configuration

Select a gateway from the list and click this option to apply the FortiVoice FXS gateway configuration file to this gateway and reboot the gateway immediately.

View configuration

Select a gateway from the list and click this option to display the configuration file applied to this gateway.

Unmanaged Gateway

Click to display the gateways auto discovered by the FortiVoice unit. For more information, see Viewing unmanaged gateways.

Fetch Device Info

Select a branch FortiVoice unit from the list and click this option to retrieve its information.

Upgrade

Select a gateway and select this option to upgrade it now or later.

To add a gateway

  1. Go to Managed System > Gateway > PRI Gateway.
  2. Click New and do the following:

    GUI field

    Description

    Name

    Enter a unique name for the gateway.

    Enable

    Select to activate the gateway if required.

    Display name

    Not required. You can leave this field empty.

    Hostname/IP address

    Enter the hostname or IP address of the gateway.

    If the PRI gateway is configured to use a non-default HTTPS port, then add :<port number> after the IP address. For example, 192.168.1.21:4430.

    Get Device Information:

    • Get device information: Before you click this button, make sure to enter the required information in the Admin user name and Admin password fields below.
      Click this button to poll the PRI gateway to get the serial number and the MAC address of the gateway. This action can confirm that the systems can communicate and that the password is valid.
    • Connect Device: Click to go to the Web GUI of the gateway.

    Admin user name

    Enter the user name of the administrator account used for logging in to the PRI gateway.

    The default is admin.

    Admin password

    Enter the password associated with the Admin user name. To show the password, click the eye icon.

    The default is no password.

    Serial number

    The serial number of the gateway.

    Type

    Select the gateway brand and model.

    MAC address

    Enter the MAC address of the gateway.

    Description

    Enter any comments for the gateway.

  3. Click Create.
  4. The FortiVoice phone system creates a PRI trunk and one span (for FortiVoice Gateway GT01) or two spans (for FortiVoice Gateway GT02).

  5. Reload your web-browser to make sure that the web-based manager displays the latest changes.
  6. To review trunk details, go to Trunk > Gateway.
  7. In the list, find the newly added gateway.
  8. Verify that the Status column displays In service.
  9. Double-click the newly added PRI gateway.
  10. In the Edit span field, click the Edit icon.
  11. Make sure that the Advanced Options are set to your service provider specifications.
  12.  

     

Creating multiple trunk gateways

By default, each of the GT01/02 spans is mapped to one trunk. However, you may reassign the span to multiple trunks if required. Before adding any span to a trunk, you need to free the span in the default trunk accordingly.

After creating a trunk gateway, you can manually add it into the dial plan to make it work. For more information, see Configuring inbound dial plans and Configuring outbound dial plans.

To add a trunk gateway

  1. Go to Managed System > Gateway > PRI Gateway.
  2. Select a gateway for which you want to add a trunk and click Edit.
  3. Click Manage trunk.
  4. Double click the default gateway.
  5. For Span, click in the field and select the span.
  6. Click Close, then OK.
  7. Click New and do the following:

    GUI field

    Description

    Trunk gateway

    Enter a unique name for the gateway.

    Enabled

    Select to activate the trunk gateway if required.

    Type

    Select PRI for the trunk gateway.

    Display name

    Not required. You can leave this field empty.

    Main number

    Enter the main number assigned to this trunk gateway. If you just have DIDs and no main number, you can select one of the DIDs as the main number.

    Edit span

    Select the span to be modified.

    Span

    Click in the field and select the span to assign it to the trunk gateway.

    Gateway device

    Select the gateway for which the trunk is created.

    Gateway SIP address

    Enter the SIP address of the gateway.

    A SIP address is what you get when you register for a SIP account.

    Gateway SIP port

    Enter the port number for the gateway. It is either 5060 or 5061.

    Caller ID modification

    Select to allow caller ID modification configurations. You can associate multiple caller ID modification configurations with a dial plan. For more information on caller ID modification, see “Modifying caller IDs”.

    Description

    Enter any comments for the trunk.

  8. Click Create.

Managing PRI gateways

VoIP PRI gateways seamlessly connect your legacy telephony infrastructure, made up of PRI (T1, E1) or BRI lines, to IP networks. Businesses with legacy phone equipment (such as a TDM PBX) can use PRI gateways to connect to SIP trunking services without altering their current network infrastructure.

The FortiVoice FVG-GT01 and GT02 gateways can be auto discovered by the FortiVoice unit once they connect to it. You can also manually add gateways to be managed by the FortiVoice unit.

For PRI gateway deployment information, see FortiVoice PRI Gateway Deployment Guide.

This topic includes:

Viewing and adding gateways

To view the list of added GT01/02 gateways, go to Managed System > Gateway > PRI Gateway.

GUI field

Description

Apply configuration

Select a gateway from the list and click this option to apply the FortiVoice FXS gateway configuration file to this gateway and reboot the gateway immediately.

View configuration

Select a gateway from the list and click this option to display the configuration file applied to this gateway.

Unmanaged Gateway

Click to display the gateways auto discovered by the FortiVoice unit. For more information, see Viewing unmanaged gateways.

Fetch Device Info

Select a branch FortiVoice unit from the list and click this option to retrieve its information.

Upgrade

Select a gateway and select this option to upgrade it now or later.

To add a gateway

  1. Go to Managed System > Gateway > PRI Gateway.
  2. Click New and do the following:

    GUI field

    Description

    Name

    Enter a unique name for the gateway.

    Enable

    Select to activate the gateway if required.

    Display name

    Not required. You can leave this field empty.

    Hostname/IP address

    Enter the hostname or IP address of the gateway.

    If the PRI gateway is configured to use a non-default HTTPS port, then add :<port number> after the IP address. For example, 192.168.1.21:4430.

    Get Device Information:

    • Get device information: Before you click this button, make sure to enter the required information in the Admin user name and Admin password fields below.
      Click this button to poll the PRI gateway to get the serial number and the MAC address of the gateway. This action can confirm that the systems can communicate and that the password is valid.
    • Connect Device: Click to go to the Web GUI of the gateway.

    Admin user name

    Enter the user name of the administrator account used for logging in to the PRI gateway.

    The default is admin.

    Admin password

    Enter the password associated with the Admin user name. To show the password, click the eye icon.

    The default is no password.

    Serial number

    The serial number of the gateway.

    Type

    Select the gateway brand and model.

    MAC address

    Enter the MAC address of the gateway.

    Description

    Enter any comments for the gateway.

  3. Click Create.
  4. The FortiVoice phone system creates a PRI trunk and one span (for FortiVoice Gateway GT01) or two spans (for FortiVoice Gateway GT02).

  5. Reload your web-browser to make sure that the web-based manager displays the latest changes.
  6. To review trunk details, go to Trunk > Gateway.
  7. In the list, find the newly added gateway.
  8. Verify that the Status column displays In service.
  9. Double-click the newly added PRI gateway.
  10. In the Edit span field, click the Edit icon.
  11. Make sure that the Advanced Options are set to your service provider specifications.
  12.  

     

Creating multiple trunk gateways

By default, each of the GT01/02 spans is mapped to one trunk. However, you may reassign the span to multiple trunks if required. Before adding any span to a trunk, you need to free the span in the default trunk accordingly.

After creating a trunk gateway, you can manually add it into the dial plan to make it work. For more information, see Configuring inbound dial plans and Configuring outbound dial plans.

To add a trunk gateway

  1. Go to Managed System > Gateway > PRI Gateway.
  2. Select a gateway for which you want to add a trunk and click Edit.
  3. Click Manage trunk.
  4. Double click the default gateway.
  5. For Span, click in the field and select the span.
  6. Click Close, then OK.
  7. Click New and do the following:

    GUI field

    Description

    Trunk gateway

    Enter a unique name for the gateway.

    Enabled

    Select to activate the trunk gateway if required.

    Type

    Select PRI for the trunk gateway.

    Display name

    Not required. You can leave this field empty.

    Main number

    Enter the main number assigned to this trunk gateway. If you just have DIDs and no main number, you can select one of the DIDs as the main number.

    Edit span

    Select the span to be modified.

    Span

    Click in the field and select the span to assign it to the trunk gateway.

    Gateway device

    Select the gateway for which the trunk is created.

    Gateway SIP address

    Enter the SIP address of the gateway.

    A SIP address is what you get when you register for a SIP account.

    Gateway SIP port

    Enter the port number for the gateway. It is either 5060 or 5061.

    Caller ID modification

    Select to allow caller ID modification configurations. You can associate multiple caller ID modification configurations with a dial plan. For more information on caller ID modification, see “Modifying caller IDs”.

    Description

    Enter any comments for the trunk.

  8. Click Create.