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FortiVoice Cookbook

Configuring an audio message

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An audio message can either be uploaded or recorded.

To upload an audio message
Note

Make sure to upload an audio file that meets the following requirements:

  • WAVE (.wav) format
  • Mono, 16-bit PCM (8000 MHz)
  1. Go to Auto Dialer > Campaign > Audio and click New.
  2. Enter a File name for the audio message.
  3. Click Upload.
  4. Locate the file to upload and click Open.
  5. Click Create.
To record a new phone message
  1. Click Record to record a new message by phone.
  2. Set Send record call to your extension. Answer the call and record your message, then click OK. Follow the audio prompts to complete the recording.
  3. Click Download once the file is recorded (if you would like to retain a copy in WAVE compression format), and click Create.

An audio message can either be uploaded or recorded.

To upload an audio message
Note

Make sure to upload an audio file that meets the following requirements:

  • WAVE (.wav) format
  • Mono, 16-bit PCM (8000 MHz)
  1. Go to Auto Dialer > Campaign > Audio and click New.
  2. Enter a File name for the audio message.
  3. Click Upload.
  4. Locate the file to upload and click Open.
  5. Click Create.
To record a new phone message
  1. Click Record to record a new message by phone.
  2. Set Send record call to your extension. Answer the call and record your message, then click OK. Follow the audio prompts to complete the recording.
  3. Click Download once the file is recorded (if you would like to retain a copy in WAVE compression format), and click Create.