An audio message can either be uploaded or recorded.
To upload an audio message
Make sure to upload an audio file that meets the following requirements:
- Go to Auto Dialer > Campaign > Audio and click New.
- Enter a File name for the audio message.
- Click Upload.
- Locate the file to upload and click Open.
- Click Create.
To record a new phone message
- Click Record to record a new message by phone.
- Set Send record call to your extension. Answer the call and record your message, then click OK. Follow the audio prompts to complete the recording.
- Click Download once the file is recorded (if you would like to retain a copy in WAVE compression format), and click Create.