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Introduction

The FortiVoice user portal allows you to perform the following functions:

  • Check your call history for received, placed, or missed calls.
  • Check your voicemail including playing, deleting, forwarding, or saving voicemails.
  • Manage your business and personal contacts, and view the business and corporate phone directories.
  • Manage how the phone system handles your phone calls.
  • Check your recorded calls including playing, deleting, or saving the recorded calls.
  • Receive and send faxes.
  • Configure your extension according to your preferences.
  • Use the Operator console to process organization calls.
  • Use the Call center console to process call queues.
Note

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.

Introduction

The FortiVoice user portal allows you to perform the following functions:

  • Check your call history for received, placed, or missed calls.
  • Check your voicemail including playing, deleting, forwarding, or saving voicemails.
  • Manage your business and personal contacts, and view the business and corporate phone directories.
  • Manage how the phone system handles your phone calls.
  • Check your recorded calls including playing, deleting, or saving the recorded calls.
  • Receive and send faxes.
  • Configure your extension according to your preferences.
  • Use the Operator console to process organization calls.
  • Use the Call center console to process call queues.
Note

Available functions may vary depending on the privileges assigned to your phone extension by your FortiVoice system administrator.