Configuring ring group call handling with Firefox causes the User Defined button to toggle on and off.

Under profiles, schedule dates do not always display.

GT02 has issues receiving fax.

Importing extension CSV files without colon in MAC addresses causes problems.

Calls get stuck in initializing status.

Clearing out the SIP password of an extension reboots the system.

Under System > Maintenance> Phone Maintenance, Phone type drop-down is empty.

Virtual number call handling entries do not work after moving them up and down on the GUI.

Some agent report entries show incorrect time.

PRI gateway configuration misses trunk reference after upgrading from 6.0.4 to 6.0.5.

A user group nested in itself will stop many system functions including calls and registration.

In Call Center, the New Queue Filter option in Reports is broken.

CMDB hangs after applying configuration changes.

User category "user=phone" needs to be added to SIP header "to" field.

Conference URL for Accept and Reject is incomplete.

Warning is missing when changing external access settings would disconnect ongoing calls and reboot phones.

Under User privileges > Call Restriction, the max number of concurrent calls does not work.

User conferencing notification email has issues.

Call queue reports do not show the Display Name of extension.

MWI auditor has issues.

TTL of multicast traffic is hard-coded as 1.

Errors occur when importing CSV files.

Call answers delay.

Inbound rule with call routing and match caller ID always routes the calls regardless of the match.

Twinning extension telephone gets extension number as caller ID instead of the external caller ID number.

vmonitord memory usage keeps increasing.

Multiple issues occur when generating call center reports.

TAC Monitor Screen (Type: Agent) does not remove the last entry when all agents are logged out.

System auto-provisioning generates invalid (stale) phone configuration for unmanaged phones.

Call Center options are visible without call center licenses.

In agent call volume analysis report, the queue inbound call shows calls from all queues when the calls are specified in settings.

In Call Center, confirmation prompt on survey stays in English even if another language is selected.

In User Portal voicemail, Click to Dial dials invalid number. Click to Dial works for History, Directory, and Call Recording.

Call Recording has multiple issues.

Extensions with manager profiles are unable to pick up any call in the Call Center console even with Call Center licenses.

In User Portal, calendar reminder audio's default recording does not play.

Uploading prompt language does not work in Phone System > Audio > Prompt Language.

Extensions cannot be searched by partial IP addresses.

Trace log files need to have system serial number/time stamp in file names.

User Portal call history call flow times are skewed when compared to CDR call flow on administration GUI.

span2 cannot be removed from default PRI trunk.

VoIP trunk stops attempting to register to SIP server after 16 minutes of unsuccessful attempts.

A conference call with 3 participants shows 4 lines of CDR.

Auto-dialer audio relevant buttons are grayed out.

The Monitor View navigation icon is missing from the Call Center console title bar.

FVE has high memory consumption and it does not decrease in relation with traffic and operation.

Announcement interval for holding time does not work.

Paging Group members do not appear when department is used.

FG-IR-20-036 NTP related vulnerabilities are reported by scanning tools.

Multiselect does not apply reorder if not exiting reorder mode before applying.

Emergency profile is missing for GS16 analog extensions.

GUI pages are not very responsive after staying on active call page for some time.

In Auto Dialer Campaign, audio creating entry with no file is not created.

HTTP request to fetch the phone configuration fails and responds with 500 internal server error.

Calls get torn down if update message is not responded to.

CLI command exec sip show-transcoding output is incorrect.

In Call Center, canceling the transfer option generates an error message.

In auto-provisioning, disabling unassigned phone does not work. Phones remain enabled in GUI.

In Call Center, skill based routing is not enforced properly.

GS16 does not use the preferred CODEC. It uses G711U regardless of what the preferred CODEC is set to.

911 alert email notification is not received when 911 is dialed form a GS16 extension.

When using call forward by dialing *71 after inputing the wrong pin, the output language is in English instead of Italian.

FortiFone-870i firmware has errors in uploading and activating.

Call handling matches calendar schedule event the day after "End Time" when the calendar event is set to "All day event".

Agents who login to the Call Center are sent to the Monitor View by default.

Call History has "call is transferred to (XXXX)" error when a queue agent transfers a call to another queue.

In call history, when an agent transfers a call to another queue CDR flow, wrap up time is reported differently for both agents.

The queue agent made supervised transfer calls to another queue and got three CDR records. One of them has a lot of blank information.

AMER TAC system cannot display active calls and shows "DatabaseException(0) "Database handle is NULL" instead.

Restore image failure occurs when upgrading VM - Hyper V platform to v6.0.6 B225.

Queue manager agent widget misses the ability to reset reason code.

Call Center monitor view does not work as expected.