Working with fax

You can send and receive faxes using the user portal. If your administrator enables you to monitor a fax extension, you can also manage all of the faxes received on that fax extension.

Viewing a fax received on your extension

1. Go to Fax > Inbox.
2. Locate the row for the fax that you want to view.
3. Go to the Download column and click the link.

Sending a fax

1. Go to Fax and click New.
2. Configure the following fields:

   GUI field	Description
   To	Enter the fax number to which you want to send the fax.
   Attachment (PDF and JPEG only)	Click the plus (+) icon to locate the fax you want to send as either a PDF or JPEG attachment.
   Advanced
   FAX header	Enter the fax header such as the receiver's name, subject, or number of pages.
   Station ID	Enter a station ID that shows on each fax sent from the FortiVoice unit.

3. Click Send.

Viewing a fax sent from your extension

1. Go to Fax > Sent.
2. Locate the row for the fax that you want to view.
3. Go to the Download column and click the link.

Monitoring a fax extension

1. If your administrator has enabled you to monitor incoming faxes on a fax extension, go to Fax > Monitor.
2. Locate the row for the fax that you want to view.
3. Go to the Download column and click the link.
4. To delete the fax, select the checkbox to the left, and click Delete.
5. To resend the fax, select the checkbox to the left, and click Resend.
6. To forward the fax, select the checkbox to the left, and Forward.