Transfer to voicemail on desktop app causes invalid extension error.

GS16 direct call works but outbound CID is always from FXS port 1.

Emergency caller ID does not use the one configured in the Emergency Zone profile for generic phone type.

FVE-20E and 50E platforms are set to incorrect time if NTP server is unreachable.

After playing a voicemail from the User Portal, the right arrow icon stays as a square.

In the User Portal, Monitor View still displays after disabling Call Center for extension.

Phone system allows uploading wrong sound file format.

Call routed to call queue, via IVR ticket information query, has the wrong priority set.

Digit Map Timer has incorrect values for FortiFone x75.

Contacts in User Portal miss options when shrinking the screen (i.e. viewing from a cell phone).

Network summary of Review is empty.

FVE-20E and 50E cannot traceroute.

Desktop softclient gets intermittent insufficient license issue.

On GUI, desktop app configuration should display the HTTPS port, not the WSS port.

Time search in Archived Recording Search does not work as expected.

Calls into queue are dropped instead of following All Agents Paused Call Handling settings.

Extension on hold state is wrong on both BLF and internal state.

Remove Survival branch field for analog extensions on the FXS gateway.

Call queue reports do not show the Display Name of extension.

List of entries is not fully displayed in Follow Me settings.

Inbound VoIP trunk calls fail after HA master recovers from an HA failover.

In the User Portal, Mark As Read under Voicemail remains greyed out.

Custom logo does not show on user/agent/operator portal.

User Portal Preferences Display Name is empty.

Call center Pickup action does not respond.

When changing the ports that T.38 uses under Call Features > Fax > Setting, they revert back to the default ports.

In Call Center Agent profile, Ring no answer options do not work.

Personal Contacts with an apostrophe ' in the name in the Desktop softclient and the User Portal cannot be created.

Gateway SIP profile has typo.

Internal extension is claimed "an unknown caller" when leaving a voicemail to another extension.

Inbound call routed through virtual number does not show on call center report.

Under Monitor > Extension and Device, Software FortiFone entry popup crashes on invalid data.

Under Gateway > Mapping Rule > Edit any rule of the GO08 gateway administrator GUI, the SIP peer field shows None.

LSG branch office notification to phone for configuring provisioning URL points to itself.

When applying a managed gateway/branch office configuration and administrator password does not match, error message is broken.

Call Screen blocks reminder calls and ability to create new audio messages on specified phones.

System event log does not have reference to hardware unit after upgrading managed device from the PBX.

User Portal fax generates an exception.

Music on Hold generates an exception.

Call Flow Time column cannot be sorted under Status > Call Detail Records > CDR.

User Portal programmable key speed dial does not work.

Hotel Management bulk edit room condition changes are not displayed.

Call Center IVR sub-directory link does not work.

Local archive disk quota is limited to 1-50 GB.

Call reports are only shown when the Report column is set to Caller.

User conference cannot be created.

Managed gateway SIP Profile caller options show as "undefined".

CLI command to remove unassigned phones from database is missing.

Phone System > Review > Network Summary page is blank.

DB exceptions are being logged on branch PBX when LSG configuration is pushed from central office.

IP extension configuration misses the option of Notify message waiting light to.

Trunks added for connectivity alerts disappear.

User Portal Operator/Call Center get stuck on "Please Wait".

User Portal > Fax > Monitor > eFax account shows up blank.

SIPPnP fails to respond on LSG 200F8 using port 2.

Programmable button for Call Forward on FON-575 shows as *71 instead of Call FWD.

User Portal incorrect spelling of Speed Dial.

Auto park is not labeled on FON-575 configuration file.

GS16 extensions are lost after enabling the survivability branch in GS16 gateway.

Quick Response (QR) code for softclient port does not change if the system HTTPS port is changed.

In Department dialog, Call Center lists are not filtering extensions properly.

Voicemails for an extension remain when the extension is fully deleted.

LSG fails to respond to SIP PnP multicast SIP subscribe request when using redundant interfaces.

VM 6.0.x with IDE hard disk type cannot be upgraded or deployed.

Auxiliary device is lost after upgrading from v5.3 to v6.0.

Forwarding call does not follow the right outbound rule.

Web action host/IP field from FortiVoice Gateway is redundant.

Query of user voicemail and fax user ID (display name and number) returns string in obsolete format.

CMDB error appears when creating call restriction in user privilege.

In FortiVoice Gateway, buttons to add or edit an administrator profile do not work.

Please Wait option on Operator/Call Center portals should be hidden.

Page down/up button does not work without refreshing the password auditor page.

Directory download all does not work.

When the system starts up, there is an occasional deadlock.

There is limitation for desktop softphone WSS connection.

Extension import causes the same extension having two assigned main devices in some cases.

Call queue Skill Based Distribution of Call Center does not work.

Authorization enhancement for Auto-Provisioning is needed to provide a rule-based filtering for authorizing downloads from un-authenticated end-points.

Data service additional output is enhanced.

More SIP trunk options are needed to allow disabling the line parameters and matching specific incoming hostname/IP.

Sorting of Date/Time strings in tables needs improvement.

CLI command to display SIP channel statistics for troubleshooting is required.

Data in Call Center Reports is shown in HH:MM:SS:MS format for both Agent and Queue queries.

User Portal status bar options disappear when viewing calendar.

The number does not show in the forward action of call handling.

Log and Report Alert Configuration misses edit function and the test button does nothing.

In User Portal, Mark as Read option under Voicemail does not work.

Operator console in User Portal is not provided if the extension is not a Call Center agent.

Errors appear when attempting to download the Call Center Data Service files.

Editing function of Review Numbers in Phone System fails in some cases.

The Data Service Remote Password field is inconsistent with the PBX norm.

History on Desktop FortiFone Softclient has multiple entries for conference calls.

The configuration file directory on configured slave PBX does not contain phone configuration files after initially setting up HA cluster.

Call Center IVR ticket primary owner extension does not ring first.

Desktop FortiFone stays in Not Assigned management status after importing the extension file.

In Call Center, when an agent is paused no reason code displays.

Unassigned profile on FON-175/375/475/575 removes phone soft keys.

Trunk status does not match between HTTP response and trunk status in database.

System Call Report Extensions Summary contains external numbers as extension numbers.

Call Center Call Reports output data has no quotes or <> around the extensions.

User defined programmable keys are set to admin after upgrading firmware.

Operator Console's Monitor View icon is presented in the Operator Console for an extension with no Call Center association.

Queue stat today widget CTT/CWT/OBT columns in Call Center's Agent console should only report HH:MM:SS.

All inbound trunk calls through the Auto Attendant or DID fail.

User Portal's Call Recording icon does not return to arrow when playing back recording.

Resource and Label in programmable keys profile are greyed out when user speed dial is selected.

There are false positive notification email about SIP trunk status.

Phone system has performance issues under stress environment.

Direct voicemail transfer using Extension Appearance key fails.

Caller's name is always recorded/announced to callee.

IVR and Survey for Virtual Number Call Handling display even without Call Center license.

Call drops on second blind transfer.

Directory is not accessible under certain conditions.

Call Center's IVR pop up window appears to be able to edit settings.

Cloud phonebook on the branch extensions in an LSG configuration are blank after system upgrade.

LSG phones fail to register after factory resetting for upgrade.

Conferencing email notification format has issues.

User Portal wording should be simplified instead of using PBX verbiage.

Call center incorrect agent inbound calls report Agents Call Volume Analysis.

Editable dynamic drop-down component is needed and can be used for the user speed dial.

Pushing the GS16 configuration after upgrade from 5.3 to 6.0 fails to add extensions.