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Viewing call records

Viewing call records

Monitor > Call History displays all the phone calls made during a certain time period, including time of the call, caller and receiver, call duration, call status, and call direction.

Double-clicking a record displays the detailed call information, including the call detail records (CDR) flow.

You can filter the call history display by clicking the Search button and enter criteria that records must match in order to be visible. You can also save the call records by clicking the Download button.

Viewing call records

Monitor > Call History displays all the phone calls made during a certain time period, including time of the call, caller and receiver, call duration, call status, and call direction.

Double-clicking a record displays the detailed call information, including the call detail records (CDR) flow.

You can filter the call history display by clicking the Search button and enter criteria that records must match in order to be visible. You can also save the call records by clicking the Download button.