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Table of Contents

FortiVoice Phone System Administration Guide

Setting up an auto dialer campaign

Auto Dialer > Campaign > Campaign allows you to set up an auto dialer task to broadcast a recorded message to the dialed phone numbers.

To set up an auto dialer campaign

  1. Go to Auto Dialer > Campaign > Campaign.
  2. Click New and configure the following:

    GUI field

    Description

    Name

    Enter a name for the campaign.

    Caller ID

    Enter the caller ID to be displayed on a called phone. You can also select an extension number instead.

    Status

    The current status of the campaign.

    Sound file

    Select a recorded message that you want to broadcast. You can also create a new one. For more information, see Creating a recorded broadcast message.

    Retry

    Enter the number of times you want to retry calling.

    Description

    Enter any notes you have for this campaign.

    External Numbers

    Select the external phone numbers you want to autodial. You can add these numbers by going to Auto Dialer > Contact > Contact/Contact Group. See Adding contacts and contact groups.

    Internal Numbers

    Select the internal phone numbers you want to autodial. These numbers are the internal extensions on the FortiVoice unit.

  3. Click Create.
  4. If you want to start a campaign, in the campaign list, select one with a status other than Completed and click Start on top of the screen.
  5. Select a campaign start and end time.
  6. Click OK.

Setting up an auto dialer campaign

Auto Dialer > Campaign > Campaign allows you to set up an auto dialer task to broadcast a recorded message to the dialed phone numbers.

To set up an auto dialer campaign

  1. Go to Auto Dialer > Campaign > Campaign.
  2. Click New and configure the following:

    GUI field

    Description

    Name

    Enter a name for the campaign.

    Caller ID

    Enter the caller ID to be displayed on a called phone. You can also select an extension number instead.

    Status

    The current status of the campaign.

    Sound file

    Select a recorded message that you want to broadcast. You can also create a new one. For more information, see Creating a recorded broadcast message.

    Retry

    Enter the number of times you want to retry calling.

    Description

    Enter any notes you have for this campaign.

    External Numbers

    Select the external phone numbers you want to autodial. You can add these numbers by going to Auto Dialer > Contact > Contact/Contact Group. See Adding contacts and contact groups.

    Internal Numbers

    Select the internal phone numbers you want to autodial. These numbers are the internal extensions on the FortiVoice unit.

  3. Click Create.
  4. If you want to start a campaign, in the campaign list, select one with a status other than Completed and click Start on top of the screen.
  5. Select a campaign start and end time.
  6. Click OK.