Softclient

With the FortiFone softclient (Android, iOS, or desktop), you stay connected to the office, never missing an important call. You transform your device into an extension connected to the FortiVoice phone system.

To display softclient details in the FortiVoice user portal, the FortiVoice system administrator must upload the required softclient license and set the softclient license allocation for your extension.

This section includes the following topics:

• Displaying the softclient QR code for scanning
• Displaying FortiFone softclient details
• Revoking a FortiFone softclient license

Displaying the softclient QR code for scanning

The FortiFone sofclient (Android or iOS) installation requires that you display the softclient QR (quick response) code on your PC screen for scanning.

For more details about installing, configuring, and using the FortiFone softclient, see the FortiFone Softclient User Guide (Android or iOS).

1. Click the account icon.
2. Click Preferences.

   

3. In User Setting, click the link Click and scan to login softclient.

   The QR code displays on the screen.

4. When the FortiFone softclient on your mobile device is ready to scan the QR code, point your mobile camera at the PC screen displaying the QR code. For details, see the Adding a FortiVoice account using the QR code section in the FortiFone Softclient User Guide (Android or iOS).

Displaying FortiFone softclient details

1. Click the account icon.
2. Click Soft Phones.

   

   The FortiVoice user portal displays softclient details. Here is an example:

   

Revoking a FortiFone softclient license

You can revoke a license for a device that you no longer want associated with your extension and managed by the FortiFone softclient.

1. Click the account icon.
2. Click Soft Phones.

   

3. For the softclient license that you want to remove, go to the Revoke column and click .

   

4. To confirm, click Delete.