Resolved issues
The resolved issues listed below do not list every bug that has been corrected with this release. For inquiries about a particular bug, contact Fortinet Customer Service & Support.
|
Bug ID |
Description |
|---|---|
| 746117 | Call Center Agent Summary reports contain inconsistent data. |
| 760105 | A call fails when calling an extension by pressing the extension appearance key. |
| 744235 | The After value of extension direct call does not match the FortiFone FON-475 Delay limit. |
| 753104 | Call queues do not show the settings of administrator account extensions. |
| 755030 | The “Import” and “Analysis” functions in report do not work properly. |
| 756605 | Russian XML files are missing strings. |
| 757453 | Potential integer overflow in DHCPD daemon leads to the denial of service. |
| 751094 | Secondary SIP account does not work with TLS on SIP profile. |
| 741412 | Request-URI does not use Registrar (Host/IP) specified in SIP trunk registration settings. |
| 730019 | Do not show disabled extensions/agents in the View Supported Query list of Call Center. |
| 758006 | The value of service level interval is not changed after clicking OK. |
| 752525 | The error message is not descriptive when creating a message group without a name. |
| 747579 | FortiFone FON-575 is unable to support 2 calls at once with call waiting enabled on firmware 2.2.13. |
| 758996 | Remember Me functionality does not work in either the 6.0 or the 6.4 user portal. |
| 757980 | The background images button and text on some phone profiles are not aligned properly. |
| 760917 | A call event error appears when making a wake-up call through the Operator Console. |
| 761346 | In the user portal, wake-up call "Reminder Event" should be "Wake Up Event". |
| 760919 | A wrong message is delivered to the extension when making a wake-up call through the Operator Console. |
| 760683 | System call recording fails. |
| 762098 | Special characters are delivered to FON-x80 as text messages. |
| 758855 | The FortiFone firmware page displays FortiFone-480_480 as the category name. |
| 758826 | A call is mis-marked as a "missed call" when a callee has a mobile softclient and answers with a physical phone. |
| 761999 | The user portal schedule calendar cannot be viewed in the call handling schedule of calendar type. |
| 759741 | The override schedule information is not displayed in the dashboard widget. |
| 764846 | When configuring call handling in the user portal, choosing an action results in a choice of "Go voicemail" which should be "Go to Voicemail". |
| 760680 | Update the Notification Options format in the user portal. |
| 731978 | New voice message keeps replacing the last voice message. |
| 761356 | In the user portal operator console, when making a wake-up call using the room status widget, the active call stays up indefinitely. |
| 758676 | Phone profile notifications are sent out prior to acknowledging configuration update to phones. |
| 760559 | The Statistics History tab in the agent console of the user portal does not display properly. |
| 752099 | Calling from a desktop softclient phone to a ring group does not work. |
| 763374 | In a message group, FortiFone FON-475 cannot display the pushed message while playing an audio message with the text and audio options enabled. |
| 758001 | Under Phone System > Review, there is no partial match for Message Group entries. |
| 763678 | Partial calendar or standard schedule spanning multiple days does not have the desired outcome. |
| 766513 | The FortiVoice Gateway SIP tab is blank. |
| 764625 | A database exception needs to be resolved. |
| 744317 | Call waiting does not work with ring group. |
| 765565 | On FVE-20E, the analog extension members in a Ring Group do not ring. |
| 729967 | Issues on managing extensions and usability exist in Call Center agent reports. |
| 756541 | The least recent call distribution does not follow order of maximum idle time. |
| 756923 | Call center agents do not receive calls by order of maximum idle time. |
| 751789 | Some CLI entries allow the use of duplicate numbers. |
| 759712 | Opening or selecting a recurring event fails in a scheduled calendar. |
| 760915 | When an IP extension or a virtual number is disabled, it is no longer listed in Phone System > Review > Number or in dial plan members. |
| 763235 | In the Emergency Zone profile, the error displayed for entering too many characters is not user friendly. |
| 761021 | Creating or editing a call handling rule generates an error when using Set Call Queue Priority. |
| 763734 | Emergency Zone settings are lost during an upgrade. |
| 755561 | Apache server needs precaution upgrade (CVE-2021-33193, 34798, 36160, and 40438, CVE-2020- 13938, and CVE-2019-17567). |
| 750509 | FortiFone FON-175 Portuguese and Polish menus are mixed up. |
| 754262 | SIP trunk may randomly not register if it has a glitch for a period of time. |
| 750944 | The HA synchronization between the primary and secondary units fails when the size of the CDR and the recorded folder are very big. |
| 759272 | When the secondary account is set to None on a FON-570 extension, the extension does not unregister the secondary account until the registration expires. |
| 757468 | When upgrading FortiFone FON-480 to firmware 3.0.10, the phone programmable keys stop working and the LED is amber. |
| 767203 | Call Center statistics does not match the reports of outgoing calls. |
| 773767 | The Call Center "Auto-Pause after agent login queue" feature does not work. |
| 737539 | The secondary account still shows and rings the primary extension even if the secondary account has been removed from the primary extension. |
| 732976 | The dynamic type call queue agents are unexpectedly forced to log out. |
| 762462 | Auto Refresh in the Active Call widget does not work properly. |
| 758339 | Deleting wake up call or changing its settings do not work. |
| 669445 | The Active Call widget search behavior is not consistent. |
| 740690 | Duplicate entries for extensions show under Monitor > Extension & Device after a system upgrade. |
| 784060 | Calls are disconnected under certain call flows. |
| 770028 | The External Caller ID does not work with PRI GT01 Gateway. |
| 787257 | HA failover and extension registration have issues. |
| 663107 | T38 faxing is sometimes blocked by the firewall rules. |
| 779288 | Incoming calls to mobile softclient on LTE does not work. |
| 758026 | FortiVoice sends Invite to the wrong port on softclient. |
| 758523 | CDR and VOICED database have garbled characters. |
| 770949 | Calls parked from the Operator Console do not return after a timeout. |
| 780317 | The Default Certificate service column shows numbers instead of protocols. |
| 771108 | Buffer overflow in TFTP client function of CLI causes a vulnerability. |
| 775253 | Mobile softclient calls fail with secure RTP enabled. |
| 771171 | FON-675 MWI box is empty. |
| 770714 | Calls cannot be parked on FON-X70. |
| 768451 | The DTMF mode is not updated in the phone configuration file. |
| 766619 | Selected extensions populating display name multiple times under Reminder wakeup call for hotel management in the user portal. |
| 767210 | Extensions do not populate under Available window after using the search bar for hotel management in the user portal. |
| 765556 | FortiVoice fails to specify the endpoint action to extensions on an LSG device. |
| 769802 | The device value is '0' in the phone configuration file. |
| 771205 | After importing an extension CSV file, the Programmable Key settings for those extensions are set to default. |
| 765788 | A call on hold cannot be picked up on another phone by pressing the line appearance key. |
| 768795 | The user portal has voicemail forwarding issues. |
| 761319 | Virtual numbers appear in the directory after being disabled under Phone system > Setting > Miscellaneous. |
| 768992 | Recorded files cannot be deleted under Monitor > Storage > Recorded Call. |
| 779606 | FON-575 fails to call the SIP trunk on an LSG device with direct contact enabled. |
| 773624 | Office peer and SIP trunk inbound calls fail with SIP on TCP. |
| 771080 | Disabled ring groups keep showing in the directory. |
| 755599 | Guest extensions are not populating under the Available option to select the room for wakeup call for hotel management in the user portal. |
| 763353 | Adding multiple numbers to a trunk at once causes duplicate entry warnings. |
|
777801 |
The voiced command on the secondary unit is running when the HA Effective Operating Mode is on Out of Sync. |
|
776094 |
For FON-380 and 480, if only 1 page is specified for programmable keys, the number of programmable keys available should be 8 and 10 respectively. |
|
768315 |
When a FON-570 extension receives an attended transfer call, the original caller ID does not show. |
|
787049 |
Dialing extensions from the Busy Lamp Field (BLF) key sometimes gets an error message. |
|
776315 |
FortiVoice stack-based buffer overflow in CLI has a vulnerability [FG-IR-21-132]. |
|
774839 |
SIP Profile codecs are not translated in the multiple select entries. |
|
767386 |
Invoking phone firmware upload does not show the proper fields based on the phone type. |
|
517396 |
Secure flag support in SSL/TLS HTTPS cookies is needed to avoid cookie leaking. |
|
786375 |
FON-X80 does not have the digit map pause timer setting. |
|
678934 |
The "Type of number" option at PRI settings is needed to allow Caller ID to be relayed by Shaw communications. |
|
778994 |
The configuration of a SIP phone results in bad command after backing up and restoring the PBX configuration file. |
|
783164 |
The List in directory option of User Privilege does not work. |
|
769615 |
Unable to access voicemail from FON-380 if the authentication type is LDAP. |
|
791447 |
The CMDB server response is slow. |
|
793315 |
On Gateways, after updating udptl-start or udptl-end settings, faxes are still sent using the old ports. |
|
788625 |
Admin Profiles with Auto Dialer and Voice Misc permissions cannot import CSV files into the auto dialer contact page. |
|
795259 |
Phones of a user group added to a call queue do not ring if the calling phone is not a member of the user group. |